Operations | Monitoring | ITSM | DevOps | Cloud

In today’s mobile-first IT world, the difference between reacting late and staying ahead lies in how quickly you access critical data. For network admins who are always on their toes, waiting to open the app to check for alarms or down devices can be a bottleneck. That’s where OpManager’s latest mobile app upgrade comes in, with interactive home screen widgets designed to deliver instant visibility and control—without even launching the app.

Organizations face increasingly complex cloud environments — from hybrid clouds to multi-cloud deployments — where costs can quickly spiral without real-time visibility and intelligent controls. This is why setting clear goals for cloud cost optimization is necessary to keep your organization proactive. The key to success lies not just in setting goals, however, but in ensuring those goals are clear, realistic, and supported by continuous measurement and actionable insights.

As organizations increasingly adopt multi-cloud strategies, identifying areas to reduce cloud spend has become highly complex and time consuming. While there are many reasons that organizations choose to run their infrastructure in a multi-cloud environment, many do so to comply with regional data requirements, take advantage of best-of-breed offerings, or avoid vendor lock-in.

SharePoint Online has become the backbone of document management for many organizations. From project files to legal contracts, HR records to financial reports, it holds critical business data that grows relentlessly. But as usage increases, so do two unavoidable challenges: The dilemma? Simply deleting files may reduce storage bills, but it risks non-compliance. Retention policies may satisfy regulators, but they don’t stop your storage from exploding in cost.

The hype around generative AI has led many IT teams to experiment with plugging generic GPT models into their workflows. On paper, this is the beginning of true AI networking, featuring conversational interfaces, instant summaries, and faster troubleshooting. However, as we discussed in the previous post, “Why Your IT Copilot Needs Context, Not Just Data,” copilots are only as effective as the intelligence behind them.

If you ever tried any vibe-coding tool on the market you know they are mostly supercharged NodeJS code editor, full of pre-made components and often unable to really understand your existing code base. We created AppJet for a simple reason: AI is now at a maturity point where it can realistic to use it as a real coding companion.

Imagine you’re a frontend engineer monitoring the user experience for an e-commerce app. You notice your checkout flow has a 15% abandonment rate. Your API responses are inconsistent. Your users are frustrated, and you’re drowning in data and complex queries trying to figure out why. Sound familiar? You can use real user monitoring (RUM) to determine what has happened, looking at page load times, error counts, user sessions, etc.

Today, we are introducing Resolved by Timer. It is a timer you can set on your incidents. When the timer runs out, the incident resolves on its own. Not all incidents need manual attention. Sometimes they just sit on dashboards, adding noise long after they have stopped mattering. And when that happens, Spike also treats them as “open incidents,” which can end up suppressing new alerts if the same problem re-triggers later. Resolve Timer solves both problems.

Thailand is emerging as one of Asia’s most important digital hubs. Fuelled by large-scale investments in data centres, cloud regions, and network infrastructure, the country is becoming a central link between Southeast Asia and global markets. Recognising this, Console Connect, PCCW Global’s Network-as-a-Service platform, has expanded its footprint by enabling 13 new data centre locations across Thailand, bringing the total to 16 nationwide.