Operations | Monitoring | ITSM | DevOps | Cloud

You don’t invest in automation just to shave seconds off a workflow. You do it to reclaim time, reduce overhead, and eliminate waste that eats into margins. For a while, scripted chatbots and tier-1 deflection provided some degree of automation. They could close low-priority tickets or route FAQs, but rarely solved what mattered: zero-touch resolution and outcomes that don’t need follow-ups. Most enterprise automation is surface-level.

Nearly a third of IT leaders say lack of expertise is the biggest obstacle they face in managing their open source environments. It’s a problem that slows progress, increases risk, and makes it tough for organizations to unlock the full value of technologies like OpenStack, Ceph, or LXD.

This month we’re rolling out several new capabilities designed to simplify daily work for SOC teams, MSSPs, and enterprise security operations. The focus is on easier access control, streamlined log management, and faster vendor onboarding.

Node.js has become the go-to runtime for building modern, high-performance applications. Its event-driven, non-blocking I/O model makes it particularly well-suited for apps that demand speed and scalability, such as real-time chats, gaming backends, streaming platforms, fintech dashboards, and e-commerce systems. It’s no surprise that some of the world’s largest companies like Netflix, PayPal, LinkedIn, Walmart rely on Node.js to deliver services at scale.

Monitoring serverless applications is critical to ensure optimal performance, reduce errors, and maintain end-to-end observability. Choosing the right serverless monitoring tools can help track serverless performance metrics, cold starts, and distributed traces across cloud functions. Below, we explore the top 10 cloud-native and third-party serverless monitoring solutions, highlighting their features, pros, cons, and best use cases.

As of September 2025, the Artificial Intelligence for IT Operations (AIOps) market is a rapidly expanding and dynamic sector, projected to surpass $20 billion. The landscape is defined by a major consolidation trend, with large enterprise technology vendors acquiring key AIOps capabilities to integrate into their broader portfolios.

Cyberattacks against ecommerce businesses are accelerating, and recent incidents show just how many different angles attackers are exploiting. Whether it’s phishing campaigns, third-party data breaches, or malware injections, ecommerce stores are a prime target. Here are three recent incidents making headlines, and what they mean for ecommerce operators.

The OpenTelemetry Gateway (OTel Gateway) is a centralized service that collects, processes, and routes telemetry data—metrics, traces, and logs—across your infrastructure. In a typical setup, each service pushes telemetry directly to an observability backend. While this approach works well for small environments, it becomes increasingly difficult to manage as systems grow.

If your team is experimenting with Google’s latest Gemini models, you’ve probably noticed the pricing can get murky. And like any cloud service, usage-based billing means those features can quickly rack up your SaaS costs. Free tiers fade fast. Token usage gets fuzzy. And before long, your GenAI bill feels more like a guessing game than a budget line item.

Master Azure infrastructure management with this comprehensive guide. Learn the four critical pillars—governance, cost control, security, and operations—and discover the essential native and third-party tools needed to scale your cloud strategy effectively.