Operations | Monitoring | ITSM | DevOps | Cloud

Last week, a fleet of autonomous robotaxis in China suddenly stopped working—at scale. Over a hundred vehicles stalled across a city, stranding passengers in traffic and raising immediate concerns about safety, reliability, and trust in autonomous systems. This wasn’t just a bad day for self-driving cars. It was a distributed systems failure, one that happened in the physical world, not just in dashboards.

OpenTelemetry is great at answering one question: “what just broke?” The problem is that most teams need a different answer first: “what is about to break in this release?” That is where trace-based testing comes in, especially for teams running a vendor-neutral OTel stack (Collector + Tempo/Jaeger + Prometheus) and needing deterministic release gates.

Boomi is an Integration Platform as a Service (iPaaS) used by thousands of organizations to connect applications, data, and workflows across cloud and on-premises environments. Business-critical processes, from order fulfillment pipelines to customer data synchronization, depend on Boomi Atoms and Molecules running reliably.

The era of the “copilot” is ending. We are moving rapidly toward the era of the autonomous software factory, where autonomous agents don’t just autocomplete our code—they investigate, plan, test, and merge entire features while we sleep. But this shift has exposed a critical flaw in how we consume AI. For the past decade, the default motion for enterprise software has been SaaS. It’s easy, frictionless, and managed by someone else.

I worked in observability for years, and the same pattern showed up across teams. An alert fired, the on-call rotation scrambled, and everyone did what they had to do to stabilize production. Then came the retrospective. Once the immediate pressure was gone, the conversation shifted to one question: how do we make sure this never happens again? My friend Jade Rubick coined a name for that principle: DRI, “don’t repeat the incident”.