Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Reliability Is the Test Agentic NetOps Has to Pass

It is 2:14 a.m. An agent has correlated a latency spike to an asymmetric routing condition and is ready to reroute traffic away from the affected path. The plan looks right. The only question that matters to the on-call SRE is whether to let it run, and that question is not really about the agent. It is about whether the picture the agent reasoned from is complete enough to trust at 2 a.m. with production on the line.

How Is AI Changing IT Operations? Building Production-Ready AI Agents with Alex Zinovy

How is AI changing IT operations, and what does it take to move AI agents from impressive demos to production-ready systems? In this episode of Agents of IT, Resolve’s Zack Austin sits down with Alex Cinovoj, Founder and CTO of TechTide AI, to explore what enterprise AI looks like when it has to work in the real world. Alex brings years of hands-on IT, infrastructure, DevOps, and AI engineering experience to a conversation about the shift from experimenting with AI to building trustworthy systems that deliver measurable outcomes.

Compliance Doesn't Fail on Audit Day. It Drifts Every Day in Between.

For CIOs, compliance is no longer simply a box to check at audit time. It has become part of the operating standard for resilient, accountable, and well-managed enterprise IT. The reason is straightforward: enterprise technology environments change continuously. Infrastructure scales. Configurations change. Cloud resources move. Exceptions accumulate. Dependencies evolve across hybrid and distributed architectures.

When Intelligence Stops Being Scarce

As intelligence becomes increasingly accessible, competitive advantage shifts to the operational capabilities that transform insight into consistent, confident action. As AI makes operational insight easier to generate, competitive advantage is shifting to the platforms, workflows, and operational foundations that turn intelligence into trusted action.

Extending autonomous L1 ops with new suppression and runbook capabilities

Earlier this year, I had the chance to meet with one of our airline customers. During the meeting, we discussed how to use agentic technology to automate L1 workflows. As one of the largest global airlines, they have many applications and service teams focused on flight-critical, tier 1 environments. Any downtime can cause costly delays and unhappy customers.

The high cost of low-quality L1 NOC outsourcing

New research from BigPanda reveals what enterprises spend on outsourced IT operations support, what they get in return, and why leaders are ready to rethink the model. Enterprises spend an average of $5.4 million a year on outsourced IT operations support. That’s a substantial investment. It should produce reliable frontline operations: incidents detected, understood, routed, and resolved with the speed and accuracy the business expects. The research shows a different picture.

Monitor Proxmox Virtual Environments with ScienceLogic

See how the ScienceLogic Proxmox Virtual Environment PowerPack brings centralized visibility and operational context for Proxmox infrastructure into Skylar One. In this demo, VP of Skylar AI Douglas James walks through how the PowerPack automatically discovers Proxmox clusters, nodes, QEMU virtual machines, LXC containers, and storage resources, while building topology relationships that help teams understand how their virtual infrastructure is connected.