Operations | Monitoring | ITSM | DevOps | Cloud

We surveyed more than 1,000 knowledge workers to find the attitudes and behaviors that lead to highly effective teams. Here’s what we found.

For most organizations, software development is team-driven. Good communication—messaging—is crucial to working together as a team and, increasingly, for working effectively with the tools used by the team. In recent years, instant messaging has taken over not only social networks, but also the workplace. In many ways, a collaboration tool based on instant messaging is key to collaboration, knowledge transfer, and solid teamwork.

Is your InfoSec or DevSecOps team ready to resolve issues as quickly as possible? To help accelerate response times, we’re happy to announce the alpha release of the Mattermost Incident Response Workflow application for Enterprise Edition, supported in Mattermost 5.12 and later. The app is designed specifically for incident response and enables you to connect all your workflows, automate repetitive tasks, and collaborate on incidents—all without leaving Mattermost.

All companies have one thing in common: they’re going through a large amount of change. Part of my role at Atlassian involves me traveling around the world and not only doing talks at conferences, but actually meeting our customers at their offices to learn about the challenges they face. I see organizations of all shapes and sizes (but especially the older, larger ones) having to reinvent themselves and find new ways of working in order to stay relevant.

A mismatch of skills hurts your team’s performance and increases employee churn. Here’s how to recruit the right people.

Let’s face it: It’s been a long time since messaging was just about human-to-human communication (for high-performing organizations, at least). Today, bots and integrations are first-class citizens of messaging tools, and with good reason.

Chat can be every bit as annoying as email if you and your colleagues aren’t using it right. It’s ironic, really. The whole point of group chat is to be a fast, fun way to communicate. But based on the conventional wisdom around chat etiquette, you’d think sending a quick ping was as delicate as inviting the Queen to high tea.