Incident vs Problem: What's the Difference?
For the rest of the world, these are just two synonyms. But in ITIL, the main IT service management framework, the distinction is crucial. Let’s find out.
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Introducing Ivanti's 3 New Secure UEM Solution Packages
Ivanti has launched three new secure UEM solution packages designed to enhance device management, IT efficiency and security. These cloud-based packages let you discover, manage, secure and heal all your devices. Engineered to be ideal for organizations managing a thousand or more users or devices, these solutions bridge the gap between IT operations and security teams and are secure by design. Ivanti's three new Secure UEM solution packages – Secure UEM Professional, Secure UEM Professional Plus and Secure UEM Premium – offer unique features that aim to minimize security risks, boost IT and user productivity and cut operational costs.
Bridging the Security Confidence Gap: A Guide for IT Leaders
July Risk Comms Report - Sterling Parker IT executives and security leaders often face a misalignment in investments, leading to a security confidence gap. To bridge this gap, CEOs and CISOs must collaborate and communicate effectively, fostering a strong security culture. Organizations should adopt a proactive security posture, regularly reassessing their guardrails. CISOs play a crucial role in conveying risk management concepts to the board and demonstrating the security strategy for organizational support.
5 Things to Look For in Inventory Management Software
IT Inventory Management software, also known as Inventory Management systems or simply inventory software, consists of tools that enable you to track, manage, and monitor all hardware and software assets within your organization throughout their lifecycle. In this video, learn how to manage IT inventory, what an asset inventory should include, and the must-have features of IT inventory management software.
What's the Difference Between a Help Desk and a Service Desk?
The differences between a help desk and a service desk might have once seemed clear. But over the years, plenty of things have changed – especially with the arrival of new technologies that have impacted how users and customers receive support. Let's compare help desk vs. service desk models and examine how this ongoing evolution has played out. One area where the distinctions between a help desk and a service desk are apparent comes when discussing IT Service Management (ITSM) solutions.
What is IT Asset Management? Comprehensive Guide
IT asset management is an essential component to consider in every organization, regardless of the size and type of its business. Managing IT assets is critical in today’s technology-dependent business environment, as these assets underpin business advancement and efficiency.
How to implement MDM like a ninja
Join NinjaOne Director of Product Management, Josh Schofield, as he gives an update on NinjaOne's mobile device management. Josh will also share his expertise and answer questions around how to enable MDM for your org to automate, control, and implement policies across mobile devices at scale.
The Case Against Using Excel for IT Asset Management in 2024
Reasons why you MUST switch to IT asset management software for asset tracking.
Server Management: Best Practices and Essential Tools
Server Management is a critical aspect of IT infrastructure. As enterprises increasingly rely on robust and reliable server systems to power their digital operations, the role of Server Management has become increasingly important for maintaining business productivity and preventing downtime. The article covers the basics of understanding and implementing effective Server Management practices.
Understanding 5 Essential P's of Asset Management ROIs
Asset management is increasingly becoming an integral part of corporate operations. In fact, asset management has become a popular industry and is projected to be valued at a whopping $49.9 billion by the end of 2031 as per growth market reports. Asset management can be referred to as optimizing assets as you track their returns and value. In a nutshell, Managing assets maximizes your output value and minimizes any risk management as you grow as an organization.