Operations | Monitoring | ITSM | DevOps | Cloud

A lesson we’ve learned in experimentation at Datadog is how easy it is to fall into interpretative pitfalls even when following rigorous conventions. For example, consider an experimentation program that appears to do everything right on the surface.

At Datadog, we want our developers to become better at using AI tools with the end goal of building quality software, faster, that generates real value. This includes not only the products and features that our customers use, but also the internal tools that help keep our workflows running smoothly behind the scenes.

Engineering teams spend much of their incident response time investigating the problem and coordinating the response. Both tasks become harder when telemetry data lives in one place, deployment history is stored in another, and conversations unfold across chat channels and incident bridges. Responders often spend the first part of an incident rebuilding context before they can begin testing hypotheses and working toward resolution.