Operations | Monitoring | ITSM | DevOps | Cloud

June 2021

SRE Report 2021: The Highlights

Our fourth annual SRE Report launched last week. I had the good fortune to be involved in writing and editing it this year for the first time alongside our very own driving force Leo Vasiliou and the brilliant Eveline Oehrlich at DevOps Institute (check out Eveline’s take on the report’s Key Takeaways here), in addition to a number of folks at VMware Tanzu.

Work From Anywhere - How Much Bandwidth Do You Need?

Over the last year, when talking to large enterprises about employee experience management, one question has come up consistently, “How do I decide the right internet connection to ensure employees can get work done seamlessly?” Although we are well into the “work from anywhere” world, employee experience management is still something that companies are struggling with. Most employees continue to work remotely and are often moving to new places.

Transforming Network Monitoring For The "Everything-As-A-Service" Era

Modern applications enable enterprises to scale faster with better efficiency and resilience. The main advantage of a multi-cloud/hybrid cloud infrastructure is in its highly distributed architecture that offers proximity – bringing end users closer to the service provider.

Managing Remote Employee Experience: Lessons From a Fortune 1000 Healthcare Organization

Ensuring a productive remote workspace was one of the main priorities of many enterprises and organization in 2020. A majority of the global workforce across different industry verticals, including the healthcare industry, were forced to work remotely. Healthcare organizations had to quickly update infrastructure and software to support the shift without compromising productivity.

Smartsheet's SRE Team Takes Center Stage As It Hits The 8M User Mark

Smartsheet was founded in 2005 with the mission of helping companies simplify and streamline how work is managed. Over three quarters of the Fortune 500 rely on Smartsheet. Through its enterprise platform for dynamic work, the platform aligns people and technology to help businesses move faster, drive innovation, and achieve more.

Incident Review - Fastly Outage Impacts Major Websites Worldwide

On June 8, 2021, many of us were left staring at blank screens or “Service Unavailable” errors when trying to access the internet. The panic was shared by millions of people around the world. Everything from Spotify, Amazon, and Reddit to Vimeo, Twitch, and Pinterest was inaccessible to users. This major outage that impacted any service using Fastly. Here is a quick rundown of what happened and why.

That One Time Using APM Bit Us

At Catchpoint, our mission is to provide customers with actionable data that will help them reduce MTTR and maintain a positive digital experience. We measure "from where the users are" to ensure the data reflects real end-user experience. As someone that's part of the Catchpoint on-call chain, this is extremely important to me. I do not want to be woken up at 2 AM because a server is misbehaving, only to find out that the application failed over gracefully and no users were impacted.