Operations | Monitoring | ITSM | DevOps | Cloud

December 2020

2020 Good Riddance: An "Interesting" Year in Review

We gathered on February 10, 2020, for our Sales Kick off. We held it in Boston and, for the first time, had external speakers. We announced our president club destination. 2019 was a good year, and we were looking forward to 2020. When I went to visit some customers in Europe in late February / early March, I noticed the nervousness of the folks on the plane back from Barcelona. Some were even starting to wear masks. I landed in NY; everything was normal.

Sourcepoint - Scaling Business and Optimizing Customer Journey with Catchpoint

Sourcepoint, founded in 2015, works with both sellers and buyers of media and data, including marketers, heads of advertising operations, and privacy professionals. Sourcepoint provides solutions that ensure compliance with privacy regulations like GDPR and CCPA while helping its clients optimize revenue.

How to Set up an Integration with Slack

In this week’s tech tip, we are going to show you how to set up an integration with the instant messaging and collaboration app, Slack. These days, collaboration tools like Slack and Microsoft Teams are indispensable to the distributed workforce. In addition to being an instant messaging system that lets you bypass email, Slack has lots of add-ins for other workplace tools.

Milestone Met - 100k IPv6 Subnets Announced!

It took about twenty-three years, a couple of IPv6 days, the exhaustion of most of the IPv4 address pools available at Regional Internet Registries (RIRs), and the increase of prices in IPv4 address market, but finally, it looks like IPv6 made it and met one important threshold in November 2020 – 100k IPv6 prefixes are now currently announced on the Internet!

Digital Experience Monitoring 101 - Know Your Node

One of the areas highlighted in end-user reviews from Catchpoint’s Gartner Peer Insights Customers’ Choice Distinction was the depth and breadth of visibility our global node network provides. “Any time we have had a question about an element of our environment we have been able to create a Catchpoint test to measure it. The data collected by Catchpoint tests is in-depth and very useful for understanding product behavior and performance.”

Black Friday and Cyber Monday Performance 2020

The year 2020 has disrupted every norm in our lives and redefined how the world functions. The pandemic has been a real test of the internet’s true power with everything shifting online – companies shifted to a remote workforce, meetings and conferences went virtual and retailers were forced to quickly ramp up their online presence to stay strong in the market. The tech industry has had to fast-track digital transformation to maintain a level of normality and to keep businesses running.

A Strong Performer in End-User Experience Management in The Forrester New Wave, Q4 2020

Catchpoint has been recognized as a Strong Performer in the emerging field of end-user experience management (EUEM) by Forrester Research in The Forrester New Wave™: End-User Experience Management, Q4 2020. The Forrester New Wave report aims to help I&O professionals identify the right partner for their EUEM needs.

iSeatz - Resolving Performance Issues Faster with Catchpoint

iSeatz, founded in 1999, has evolved from a digital reservation platform for local New Orleans restaurants into a loyalty tech company that integrates travel and lifestyle bookings into point banks for global brands. iSeatz powers one of the top 10 travel platforms in the world, as well as loyalty eCommerce sites for multiple top 5 hotel brands. The iSeatz Oneview Platform handles more than $4 billion and 180 billion loyalty points annually.

Monitoring from Backbone Nodes vs. Cloud Nodes

For today’s tech tip, we’re going to pivot away from our line items, and focus on the underpinnings of Catchpoint’s Monitoring Solution. The over 800 monitoring nodes we have positioned around the world include a wide range of node types, including backbone and broadband ISPs, cloud providers, mobile, and last mile, which, along with enterprise nodes, allow us to monitor the entire service delivery chain.