Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

What is Prompt Engineering? A Comprehensive Guide

In our ongoing series of blogs “Unravelling the AI mystery” Digitate continues to explore advances in AI and our experiences in turning AI and GenAI theory into practice. The blogs are intended to enlighten you as well as provide perspective into how Digitate solutions are built.

Navigating the Waters of System Performance: A Deep Dive into a Recent Incident

In digital transactions, even the slightest hiccup can ripple through the system, causing significant disruptions. Our recent encounter with an unexpected system slowdown and a noticeable drop in transaction success rates is a testament to the intricate balance required to maintain seamless operations. This post aims to shed light on the incident, our findings, and the measures we’ve taken to fortify our system against future disturbances.

What Is AIOps (Artificial Intelligence for IT Operations)?

The main challenges in IT operations are ever-increasing complexity, diverse technologies, the relentless pace of change, and the need for a skilled team that can keep in step with the never-ending evolution of technology. Traditional approaches to IT operations struggled to keep up with the sheer volume of data, incidents, and the dynamic nature of modern IT environments.

How to streamline your ITIL incident management process

Are you trying to streamline your sluggish ITIL incident management? Maybe you’re facing challenges with incident routing, lengthy resolution times, or inconsistent team communication. If so, the IT Infrastructure Library (ITIL) can help you improve IT reliability and incident resolution. This blog unveils the secrets to optimizing your ITIL incident management processes to take your incident response from slow to stellar.

ignio AI.ERPOps - Smart BASIS administration

In a world where efficiency is crucial, manual management of BASIS(Business Application Software Integrated Solution) administration in a complex SAP landscape poses challenges. Digitate's SAP-certified AI solution, ignio AI.ERPOps, leverages artificial intelligence to automate tasks, reduce manual intervention, and minimize errors. This ensures optimal operational performance and productivity, offering a proactive approach to managing SAP systems.

AIOps For multi-cloud visibility and cost optimization

Cloud computing offers welcome flexibility and resilience. But multi-cloud computing makes it all too easy to lose track of your cloud estate leading to ballooning expenses and administrative burdens. ignio AIOps puts you back in charge. It includes a vendor-agnostic cloud visibility, automation, and cost optimization capability that offers a single-pane view of your multi-cloud environment. This powerful capability is built using FinOps cloud financial management principles to achieve better visibility and control, as well as lower cloud bills.

IT in Motion: The ScienceLogic Innovation Story

ScienceLogic CEO and Co-founder, Dave Link, jumps on the IT in Motion podcast for a special episode revealing our NEW book, Innovation: Journey and Outcomes for the AIOps Revolution. In this episode, Dave discusses the inspiration for writing the book as well as some of his favorite chapters in the story.

Security and Compliance Network Cyber Essentials

Best practices are key when approaching your cybersecurity and compliance strategy, any source of guidance is beneficial. The Cyber Essentials is a UK Government, industry-supported set of best practices introduced by the National Cyber Security Center (NCSC) to help organizations demonstrate operational security maturity.

Data-centric AIOps: The Next Frontier With Observability Pipelines

Data-centric AI is the new frontier in AI, where the models themselves now remain stationary while tools, techniques and engineering practices improve data quality. As Andrew Ng puts it, “Data-centric AI is the discipline of systematically engineering data to build an AI system.”

Resolving a Critical Incident in Core Banking: A Deep Dive into Application Patch Malfunction

In the dynamic environment of core banking systems, maintaining seamless operations is crucial. However, unforeseen complications can arise, leading to critical incidents that demand immediate and effective resolution. A recent incident involving an application patch malfunction presents a compelling study on the intricacies of managing and resolving system anomalies in real-time.