Operations | Monitoring | ITSM | DevOps | Cloud

Organizations today are more vulnerable than ever to cyberattacks and data breaches. Whether the attack is executed by an external actor or an insider, the unauthorized intrusion comes at a great cost. This cost may differ, depending on several factors. These include the cause of the breach, the actions taken to remediate the incident, whether there is a history of data infringements, what data was compromised, and how the organization aligned with the authorities and regulators.

The shift to remote work changed the way IT teams collaborate. Instead of walking over to a colleague’s desk, co-workers collaborate digitally. Looking forward, many companies will continue some form of remote work by taking a hybrid approach. Root cause analysis in IT will always require collaboration as teams look to improve service availability and prevent problems. Sitting in front of the same screen and looking at the same data makes it easy to discuss problems.

We set out with a plan this year to nurture and grow our developer ecosystem. In 2020, we launched our Template Library to empower joint users of LogDNA and our partners to have an out-of-the-box logging experience from every layer of their stack. As the use of these templates has grown, users have told us that they save them time from manually creating Views, Boards, and Screens, and helps them gain insight from their logs much quicker.