The application portfolio of companies is rapidly shifting to SaaS applications. This shift is having a significant impact on the managed services activities of SLTN, a service provider from the Netherlands. Users demand an IT environment that works anytime, anywhere, and that is always sufficiently fast to be able to do their jobs. To be able to monitor and guarantee these demands, SLTN has entered a partnership with eG Innovations.

Microsoft Office is one of the very few software platforms that can claim to be truly timeless. However, even timeless technology could use an upgrade and Microsoft provides this often. If you recently upgraded your system or you intend to do so, you may have asked yourself: what is Microsoft Office 365? Is it worth replacing your old system?

After all, when an IT outage occurs, it disrupts the business. Employee productivity is impacted, customers are unable to transact, and the organization’s brand is at stake. Monitoring needs to cover all aspects of IT – from hardware, to storage, to server to the application stack. With the focus on keeping users happy, the importance of monitoring at the application layer has had more attention recently.

Citrix Application Delivery Management (ADM) – previously called as Citrix NetScaler Management and Analytics System (MAS) – is a centralized management solution that provides administrators with the ability to manage and monitor Citrix application networking products from a single, unified console. Citrix ADM includes a number of modules including Web Insight, HDX Insight, Gateway Insight, Security Insight, SSL Insight, TCP Insight, Video Insight, and WAN Insight.

There are an increasing number of organizations, who are moving their Virtual Apps and Desktops deployments to Citrix Cloud by using the Virtual Apps and Desktops service. Citrix Cloud allows you to host components such as your core management layer for a Virtual Apps and Desktops deployment in the cloud, managed and kept up to date by Citrix.

I recently published an article around the Virtual Apps and Desktops service, a Citrix Cloud offering that allows customers to host backend Virtual Apps and Desktops management components in the cloud. With Citrix Cloud, while the VDAs remain in the customer’s network / control, the control plane is hosted by Citrix and managed by them. There are several advantages of Citrix Cloud.

Citrix digital workspaces are one of the most performance sensitive technologies being deployed in enterprise networks today. This is due to several reasons: All of this means that if there is a slight glitch in the network, in the Citrix servers, or the applications being accessed, this can result in poor performance for users. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.

Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription. They also get access to hosted services, such as Exchange Online for email, Teams and SharePoint Online, among others.

eG Innovations has been a Citrix partner since 2003. Those were the days when Citrix’s messaging was around “access”. Thin client computing and then server-based computing were the hot topics. Discussions around the efficiency of RDP and ICA ruled and Citrix Resource Manager was the best way to monitor a Citrix server. What was then Citrix MetaFrame soon became Citrix Presentation Server, then Citrix XenApp, and now Citrix Virtual Apps.

Talk about performance monitoring to any system admin or IT manager and one of the first questions they will ask is whether the monitoring is agent-based or agentless. The moment you hear that question, you know that they are interested in an agentless monitoring solution. Such is the fear of having agents on critical servers in the infrastructure! In this article, we will discuss.