Operations | Monitoring | ITSM | DevOps | Cloud

eG Innovations

AIOps Strategy and Management

In an earlier blog, I provided an introduction to AIOps. AIOps is the application of Artificial Intelligence to IT Operations. Many people misunderstand AIOps as replacing or mimicking human intelligence. This is not what AIOps is about. Rather, AIOps seeks to apply algorithms to solve specific problems, often much faster, much more accurately, and at much higher scale than a human ever could solve the problem.

Azure Monitor for Windows Virtual Desktop (WVD)

At the end of March 2021, Microsoft released Azure Monitor for Windows Virtual Desktop (WVD) for General Availability. Built upon Azure Monitor Workbooks to give insights into the Windows Virtual Desktop environment, including: Connection Diagnostics, Connection Performance, Host Diagnostics, Host Performance, Utilizations, Users, Clients and Alerts.

Synthetic Monitoring of Amazon WorkSpaces

Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or remove users as your needs change. Users can access their virtual desktops from multiple devices or web browsers.

A bittersweet anniversary for eG Innovations

For me, it’s been 20 years since eG entered the US marketplace-at that time, I was one of their first customers and have remained close to them ever since. For a company to survive two decades in an unbelievably complex and competitive performance monitoring landscape is no small feat, and I believe we are still a ‘gem’ in an often confused and fragmented marketplace.

Secure Monitoring - Open TCP Ports are a Security Risk

I’ve been updating some of our security documentation explaining what we do to ensure our product is suitable for the security models in regulated industries, such as finance and healthcare. Talking to our security guys, I was flabbergasted to find out that there are monitoring products out there that go against what is not only an industry best practice but also the right thing to do: agents that open and listen on fixed TCP ports!

10 Tools and Techniques to Test Your IT Infrastructure Resilience

Many of our customers are large enterprises with critical highly-available and secure infrastructures. This means that they spend (as do we) a lot of time proactively investigating and stress-testing systems, indeed we and many other vendors also provide tools within our products to assist in “kicking the tyres”. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you.

Choosing Azure Instances for Microsoft WVD: Community and Vendor Resources

In an earlier blog, we had discussed what is Microsoft Windows Virtual Desktop (WVD) and why it is gaining popularity. In this blog, we present various community and vendor resources that can help you choose the right Azure instances for your Microsoft WVD deployment. Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD.

What is Windows Virtual Desktop?

Microsoft released its desktop-as-a-service (DaaS) offering, WVD (Windows Virtual Desktop), to the general public in September 2019. The service runs on Azure and provides a multi-user version of Windows 10, a feature unavailable for on-premises deployments of Hyper-V. WVD is a free service for Microsoft customers with most types of Windows 10 Enterprise license, however, the subscription or PAYG Azure costs are additional, as are many components you may wish to add.