Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty

Set Up for Success: Service Taxonomies in PagerDuty

It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.

Disrupting Security: Revamping IT Security Through SecOps and Incident Management

Organizations today require disruption in security management, which means not only modernizing security tools and best practices, but also involving more stakeholders in security ops, streamlining communication about security incidents, and coordinating responses efficiently and rapidly. It means embracing SecOps, a new approach to security management.

PagerDuty Now Available on AWS Marketplace

SAN FRANCISCO – July 16, 2018 – PagerDuty, a global leader in digital operations management, today announced that it has expanded its collaboration with Amazon Web Services (AWS) and is now available on AWS Marketplace. This enables AWS customers to purchase subscriptions to PagerDuty more easily and quickly.

6 Reasons Why PagerDuty Engineering Stands Out From the Crowd

The other day, a newer Engineering Manager here at PagerDuty, Dileshni Jayasinghe, started a Slack thread expressing joy at how fantastic our engineering team is after attending a conference with engineering folk from other organizations. She explained that she’d shared our practice of owning what we build with someone—who then responded by gazing off into the distance and saying, “That’s my dream.”

Selecting the Data Science Approach for Your Operations

More than ever, organizations are seeking to enhance their IT Operations by finding the right way to harness data science and machine learning. The promise of these new techniques is awesome: to automate repetitive tasks so teams can focus on innovation, and surface actionable insights that help teams make smarter decisions.

Incident Management for Media and Entertainment

In the entertainment world, building enterprise apps involves many challenges, such as compatibility with numerous devices and large files like HD videos, along with streaming media to millions of users simultaneously. But today’s entertainment apps are possible only because of a modern approach to software delivery—DevOps brings greater efficiency across the development pipeline.

5 Things You Need in a Digital Operations Management Platform

It’s pretty well known that we live in a connected, always-on world where seconds matter when it comes to customer happiness. There are smaller incident management solution providers that offer what looks to be competitive pricing—but it’s important to consider the bigger picture outside basic alerting and incident response.

The Force Awakens: PagerDuty + Datadog for DevSecOps

As a long-time security professional, I’m always interested to hear about how companies like Datadog are keeping up with the changing security landscape. I can recall when the security organization was solely responsible for security, and we were focused on protecting the perimeter of our business. However, with the advent of the cloud, mobile, and web applications, that perimeter has disappeared.