Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty

PagerDuty Surpasses 300 Integrations, Cementing its Leadership in Open Ecosystems for Real-time Operations

SAN FRANCISCO – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced it has surpassed 300 integrations as part of its market-leading, open ecosystem for real-time operations. This ecosystem enables PagerDuty customers to automate the detection, triage, response and resolution of real-time events and incidents across complex and constantly changing tech stacks and microservice architectures.

PagerDuty Expands Atlassian Integrations to Enable Real-Time Operations and Collaboration Across Teams

SAN FRANCISCO and BARCELONA – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced a new set of integrations with Atlassian that helps teams across the enterprise to take action on incidents and collaborate in real time. As part of its 300-strong integration ecosystem, PagerDuty enriches and deepens its commitment to helping its common customers automate work by enhancing key integrations for the Atlassian suite.

Organizing and Optimizing ITSM Toolsets

Given the speed at which technology and consumer expectations are changing, there are now significant gaps in existing ITSM approaches. As a result, ITSM and ITIL processes need to be modernized to address needs around integrating legacy processes and tools, to create workflows that are built around people to maximize flexibility and ease of use.

Overcoming Alert Fatigue in a Modern Ops Environment

When your monitoring systems generate too many issues that require your attention, your organization starts to suffer from the phenomenon known as alert fatigue. Once alert fatigue sets in, it impacts the services you deliver to employees and customers. Teams become desensitized to alerts, which can cause them to miss critical notifications.

The State of Operations Health in the World of DevOps

At PagerDuty, we believe the best way to truly understand the health of your employees is to leverage the real-time human data that is already flowing through your systems. PagerDuty’s platform for action and real-time IT Operations orchestration consists of multiple facets and interlocking capabilities.

A Year of Donuts: A Retrospective

A year ago, I introduced a new Slackbot, fondly known as Donut, to PagerDuty. When I interned in San Francisco last summer, I was looking for ways to meet people who weren’t on my team, in my department, or even in the same office as I was. Randomly messaging employees in the Toronto office or on the Sales team seemed like a little much, even for someone like me, who enjoys taking occasional strides outside of her comfort zone.

Partner Integrations At Summit

It’s no secret that PagerDuty’s robust and ever-expanding integrations ecosystem and highly engaged partner community help drive value for our customers. In addition to updating existing integrations to keep up with new product features and adding new IT tool integrations, we’re busy working on new ways to connect our shared customers to unique solutions.