Operations | Monitoring | ITSM | DevOps | Cloud

Runbook Automation: Rundeck Service Ownership Demo

Learn how PagerDuty Runbook Automation enables developers and service owners to equip other engineers, such as operations engineers or other developers with mechanisms to help them support their services. Service owners can allow other team members to help them in supporting their services via automated runbooks that enable others to apply short term fixes–reducing escalation to service owners.

5 Ways to Automate Data Center Operations

Data center automation is the process in which routine processes of data center operations are completed without any manual effort. It increases operational efficiency, improves data accuracy, and simplifies data center management. One of the leading organizations in driving automation via integration with Data Center Infrastructure Management (DCIM) software is Workday. Workday has been a Sunbird customer for over five years and currently has 900+ users on their system and growing.

How We Automated One Of The World's Largest High-Performance Networks

Our Software Defined Interconnection® platform brings together 1.3 million lines of code with one of the world’s largest global networks. In a recent PacketPushers podcast, PCCW Global’s CTO Paul Gampe and VP of Development and Operations Jay Turner went under the hood of our orchestration engine and shared some exclusive insights into our automation journey so far…

Achieving 86% Productivity Gains Through ITSM Automation

Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.

Using automation and IT workflows to tackle complex challenges

Technology teams have long sought to innovate more quickly to deliver better experiences to employees and customers. These teams often have to tab between hundreds of tools to make it happen, slowing progress and increasing risk, complexity, and cost. This complexity has the downstream effect of negatively impacting employee and customer experience due to manual processes, information silos, and disconnections.

4 Ways to Automate Application Security Ops

Maintaining an online business presence nowadays means that malicious actors are going to target and likely exploit any application vulnerabilities they can find sooner or later. According to the 2021 Mid Year Data Breach Report, although the number of breaches has declined by 24%, the staggering number of records that were exposed (18.8 billion) means that there is still room for improvement.