Single sign-on (SSO) services provide a unified view into applications, logins and devices through a secure identity cloud. SSO allows users to access SaaS-based applications through one simple login process. We, at OnPage, are excited to announce that we’ve extended our integration catalog to include SSO services like Okta and OneLogin. Through a single sign-on process, OnPage enterprise-level users can access the OnPage dashboard from their Okta and OneLogin accounts.

In a network operations center (NOC), alerts originating from hundreds of servers, application monitoring systems, emails and ticketing services compete to catch a NOC analyst’s attention. NOCs face many challenges in parsing through alerts to identify actionable notifications and mobilize the right response team into action.

Gartner’s latest “Quick Answer” report discusses how clinical communication and collaboration (CC&C) systems can enhance pandemic-related provider and patient engagement. Modern healthcare delivery organizations (HDO) invest in CC&C solutions to simplify communication among care teams consisting of physicians, nurses and critical support personnel. The OnPage team is pleased to be recognized as a vendor in Gartner’s latest CC&C publication.

Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies.

Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Automation allows incident management tools to integrate with each other and fosters instant communication across the systems. Automation tears down barriers across IT operations (ITOps) teams and ensures all departments are on the same page. Teams gain full visibility into incident status to verify that incidents are addressed by the relevant groups.

Software development pipelines typically cycle through key four processes—design, development, testing and software or update releases. Traditional pipelines perform quality and security tests only after completing the development phase. Since there is no such thing as a perfect code, there are always issues to fix. However, if significant architectural changes are needed, fixing them at the end of the process can be highly expensive.

In a SOC (security operations center), alerts originating from hundreds of systems compete to get attention. What ensues is a security analyst’s battle to beat alert fatigue while effectively defending their organization from cybersecurity threats. Alert fatigue is a major challenge faced by security operations center (SOC) teams. The stakes are even higher since they take on the enormous responsibility of maintaining networks and data systems.

Maximum patient satisfaction is achieved through an organization’s ability to provide effective and timely care. Healthcare staff realize that poor clinical care leads to dissatisfaction, frustration and ultimately, patient churn. To reduce patient churn, hospitals must focus on what matters the most—effective care team communication, collaboration and decision making. Patient loyalty and positive word of mouth ensures that an organization continues to generate revenue.

We’re excited to present a feature update to the OnPage platform. The new update will bring more flexibility and resiliency to a team’s on-call management workflow. With the new scheduling capabilities, OnPage system administrators can create exceptions to configured, recurring on-call schedules.

The COVID pandemic has redefined the workplace and accelerated the process of digitization for many. Organizations are migrating to systems that are flexible, distributed and resilient. Per Gartner, IT spending will reach $3.9 trillion worldwide in 2021. IT teams will be channeling investments into enterprise software as remote work becomes essential. Systems that support remote work will see a growth of 8.8 percent this year.