Sync the Slack Usergroup with Oncall Schedule
Update users in the usergroup automatically with the oncall status and begin tagging with @sre-oncall. This can be integrated with your own custom rotation or the Pagerduty/OpsGenie schedule.
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Two-way synchronisation Slack, JSM, and Jira
Synchronizing Jira, Jira Service Management (JSM), and Slack bidirectionally is complex due to differing data structures, permissions, and update frequencies, affecting real-time responsiveness and data consistency. Robust API integration and meticulous permission management are crucial for ensuring reliable synchronisation and secure data exchange, essential for effective cross-platform collaboration and efficiency.
Convert Slack Messages to Tickets / Incidents via Emojis
Want to have different emojis for creating different priority tickets? Want to create tickets with different emojis to different teams? With Pagerly, You can quickly create incidents or tickets within Slack using emojis. Use your favourite emoji or the rightly suited one and setup teams to map the emoji to the team or ticket board. You can define different issue types , priority levels, services, etc or any custom field of your choice to setup these.
Automatically Add Responders on Channel (Jira, Pagerduty, JSM , Opsgenie )
With Pagerly, Automatically Add Responders and Channels when a ticket and incident is created.
Pagerly now available on Microsoft Teams - Manage Oncalls, Tickets and Incidents on MS Teams
Manage Oncalls, Incidents on Microsoft Teams (Integrate Pagerduty, Opsgenie) Get Oncall Change Notifications within Microsoft Teams. Mention Current Oncall Automically in any conversation without switching applications.
Create Tickets and Incidents to the Right Team
Is your support ever in a situation to report an issue but don't know which team to add? Are you looking to create a ticket or incident in seconds? Do you want to convert slack messages into tickets? With pagerly, you can create a ticket or an incident to the right team with the right information in seconds.
Sync Google Group with Slack Usergroup
Automatically synchronize groups between Slack and Google. No more manual group management on both Google and Slack - your solution is here.
Create Incidents Automatically (Integrates Pagerduty, Opsgenie, Jira)
Create Incidents using Slack Emoji / Automatically Automatically create Incidents for every message on Slack Channel? Want to give your operations team options to create Incidents using Emojis? With Pagerly, choose your logic and set up rules to create incidents easily on Slack.
Incidence Response over Slack
Want to ever manage Incidents and Jira within Slack? With Pagerly , create , update and manage Incidents within Slack itself. Example if you are tracking incidents via Jira, Pagerly would automatically create Channel on Slack.
AWS Billing & Alerts on Slack
Want to get your Cloud Bill Report on Slack? Want to get alerted when your AWS bill exceeds amount? Want to know your team-wise resources cost on Slack? With Pagerly Cloud Cost App, get your Cloud Reports within Slack. Set your team slack channel, Frequency and Alert threshold. For AWS, we use AWS STS Temporary Role to read your AWS bill. You can also setup team tags to get team wise reports.