How to Measure MOS Score for VoIP (Step-by-Step)
Poor voice call quality isn't just annoying, it's a productivity killer. Dropped calls mid-negotiation, garbled audio on client meetings, and one-sided conversations where half the words don't make it through: these aren't random technical glitches. They're symptoms of network performance problems that haven't been identified, measured, or fixed. And when your business runs on VoIP, Microsoft Teams, or any cloud-based communication platform, unmeasured voice quality is a liability.