Operations | Monitoring | ITSM | DevOps | Cloud

Datadog's internal compliance team has built audit workflows and control monitoring capabilities using the Datadog platform. We actively use these capabilities to scale our audit programs and comply with multiple compliance frameworks. This session will go into the details of how we addressed our compliance use-cases using the Datadog platform and how our customers can get started.

At Datadog, we use Cursor to empower our teams to build more quickly. And we know that building and troubleshooting with AI tools like Cursor is done best with the right observability data and context. Discover how Cursor was able to rapidly and reliably scale their infrastructure 100x using Datadog to meet the needs of a fast growing user base. And learn more about how we’re bring Datadog tools and context to your favorite AI IDEs and agents with our MCP Server and extensions.

How do you enable a team of 100 engineers to effectively support 300+ critical applications across five hosting platforms? At Thomson Reuters, we turned to AI - not as a buzzword, but as a genuine force multiplier. Experience our journey of transforming traditional IT operations into an AI-augmented powerhouse, where Datadog, ServiceNow, and custom AI solutions work in harmony to create a next-generation control plane. We'll share real victories, honest challenges, and practical insights from our mission to build a more intelligent operational framework.

LLM APIs offer groundbreaking potential, but also present challenges such as response latency, hallucinations, and service instability. In Japan, where telephone communication remains crucial for business, these issues present significant barriers to the introduction of LLM-based applications. Despite being a relatively young startup, we have developed and deployed an LLM-based telephone service with over 40 million calls.