Operations | Monitoring | ITSM | DevOps | Cloud

Let Them Lead: Encouraging Problem-Solving

With IT evolving and your own plate of responsibilities not getting any lighter, having a team that can problem-solve on their own is essential. Though it can feel challenging to relinquish control, it's important to make sure that your team is able to be autonomous and learn from challenges they may encounter in their day-to-day.

IT Horror Stories: ITOops Ep12 S1

In the spine-tingling finale of IT Horror Stories, host Jonathan Crowe is joined by a fearless lineup of IT veterans who have stared into the digital void and lived to tell the tale. Guests Kallum Kyle, Senior Sysadmin at Storable; Josh Adcock, Director of Client Services at The Tech Doctor; and Adam Walter, Founder of Humanize IT, recount their most harrowing experiences from the trenches of tech. They relive moments when end users were their only hope, when vulnerable software lurked like ghosts on forgotten networks, and when automation backfired so badly it cost them their jobs.

Cleaning House: Tackle Your Technical Debt

Whether it's a situation that you've stumbled into or it's been building up over time due to budget constraints or limited time, technical debt plagues many an organization. And unfortunately, just like real debt, it's hard to clear once it's begun to pile up. In this stream, we'll be talking to a few IT leaders to discuss what technical debt looks like for them, what problems it can cause over time, and how you can start to chip away at the mountain.

Three Methods for Finding Your Windows PC's Serial Number

It’s safe to say that most of us probably don’t have our Windows PC’s serial number memorized by heart–which becomes tricky once you need it during a repair or part replacement. This is why we at Ninjaone have created this video guiding you through how to find the serial number of your PC using Command Prompt, PowerShell, and BIOS. Chapters: Introduction 00:01 Command Prompt Method 00:22 PowerShell Method 00:50 BIOS Method 01:17.