Operations | Monitoring | ITSM | DevOps | Cloud

Transforming Employee Experience with Freshservice Virtual Agent- A Freshworks Story

Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. A research report from Harvard Business Review Analytics Services and Freshservice found that 82% of those surveyed say employee happiness is impacted by how well workplace technology performs.

Use AI and Delight your Employees with Freshservice Virtual Agent

Your employees interact with your IT on a number of disparate channels like emails and IT help desk portals. They demand instant resolution to their IT issues and you need a solution that can bring on-demand self-service support in the channels that your employees most use – be it Slack or Microsoft Teams. Watch this video to learn about Freshservice Virtual Agent and how it can empower you to provide a best-in-class digital experience to your employees with an intelligent and predictive conversational AI solution.