Your employees interact with your IT on a number of disparate channels like emails and IT help desk portals.

They demand instant resolution to their IT issues and you need a solution that can bring on-demand self-service support in the channels that your employees most use – be it Slack or Microsoft Teams.

Watch this video to learn about Freshservice Virtual Agent and how it can empower you to provide a best-in-class digital experience to your employees with an intelligent and predictive conversational AI solution.