Operations | Monitoring | ITSM | DevOps | Cloud

Martello Technologies

It's Time to Think About Optimizing Teams Post-Pandemic

With the world attempting to return to normal, organizations that have embraced Teams need to think about how to get the most out of it however you will operate moving forward. The good news is all the firefighting and urgency and late nights trying to get the business operational is behind us. Home users are up and running, devices are connected, and the business now relies on Microsoft Teams to achieve its collaboration and communication needs.

Understanding Office 365 Performance Issues and How Metrics Can Help

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365.

Keeping Track of Last Modified Documents in SharePoint 2013

Using SharePoint documents library can be quite challenging sometimes. Especially when it comes down to following what is going on. For that there are a few tricks that can be used in order to know what are the new documents published or modified. Alerting First thing is that you can be alerted on most things in SharePoint.

3 Major Issues Caused by SCOM for IT Professionals

The energy last year at the Microsoft Management Summit was just incredible, and the new release of SCOM seemed to be really impressive…At first glance. SCOM is still the same. It’s powerful. It can manage many different capabilities and it’s a part of the System Center suite.

Top Ways to Check Your Microsoft Office 365 Health

Whenever a user complains about slowness in accessing a mailbox, IT administrators often suspect it’s due to an issue with the network. Still, they don’t always have enough information to confirm this. To confirm the issue, admins will check with other users to see if they’re facing the same issue. Then they’ll try to access Google to confirm the speed of the Internet, and ping outlook.office365.com to check if there is any packet loss.

Troubleshooting Microsoft 365 End to End: Turning Interruption into Insight

How should you approach monitoring and troubleshooting Microsoft 365 so that you are the first to know of problems and have the tools at hand for quick remediation? Watch Microsoft Cloud and Datacenter MVP, Nick Cavalancia, and Martello VP of Product Development, Rob Doucette as they discuss how to troubleshoot SaaS applications like Microsoft 365 with end-to-end monitoring.

Be the First to Know When Microsoft 365 Service Issues Arise

On Monday September 28 a multi-hour global Microsoft 365 outage brought down Teams, Office 365 and Outlook leaving many people disconnected. While Microsoft outages are rare, there are a range of possible issues on your network and in your user’s environment that can cause service issues at any time. Knowing quickly when these are happening, and what’s causing them is key to keeping users productive on Microsoft 365.

#ITConnections - Getting the Most from Your Microsoft 365 User Experience

From email, to word documents, presentations and spreadsheets, Microsoft’s suite of productivity software is an essential tool for most businesses. With Microsoft 365 being cloud-hosted it offers the ability to collaborate from any location. This flexibility comes at a cost, where it presents a new set of challenges to monitor and manage the end user experience. Organizations who are heavily dependent on Microsoft Office 365 simply can’t afford to not have visibility into what users are experiencing.

Ensuring Microsoft 365 Service Quality and Proactive Service Delivery Management

Are you currently looking to ensure Microsoft 365 service quality? In our current environment, it is no secret that IT organizations are laser-focused on proactively managing service delivery, user’s administration, and support. Plan to join us for this Microsoft sponsored webinar where we take you through a real-life example that will show you how you can optimize your overall Microsoft 365 investment, guaranteeing at the same time the service quality and its associated overheads.

The ROI of Digital Experience Monitoring

In business, it’s important to ensure that you are getting the most out of the tools that you are paying for. If it’s a monitoring service, the data you collect should give you actions to help improve incident management by identifying the root cause of user issues faster. Assessing the return on investment (ROI) for all of the tools you use in your IT department is an essential step for improved efficiency and adoption of applications.