Kelverion and CIH Solutions (CIHS) announce strategic partnership to extend automation offering for a range of ITSM products
Automation experts Kelverion have partnered with CIHS, a multifaceted software integration consultancy.
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Kelverion announce strategic partnership with AFJ Solutions to expand automation offering to Cherwell Customers
Automation experts Kelverion have partnered with AFJ Solutions, a specialist consultancy dedicated to the implementation and management of Cherwell ITSM.
Kelverion
Experts in Cloud, On-Premise and Hybrid automation, Kelverion provide solutions and integrations that remove the manual process tying up IT staff; transforming the productivity, efficiency, and supportability of IT service automation.
Service Request Automation - Fulfil Cloud Requests The Easy Way
Service Request Automation – Fulfil Cloud Requests The Easy Way The typical Service Desk model consists of 1st line support contemplating how a call should be answered, and then passing it to 2nd and 3rd line to fulfil the requirement. In the new world of Cloud and AI Ops, there is a more streamlined; efficient and autonomous process.
Introduction to Service Request Automation
A brief introduction to Service Request Automation using the Kelverion Runbook Suite. The Kelverion Runbook Suite provides a cloud automation platform with a range of automation tools including; a rich graphical design experience, smart integrations, ready built solutions and the option of an easy to configure self-service automation portal.
Introduction to Service Request Automation with Cherwell
A brief introduction to Service Request Automation using the Kelverion Runbook Suite. The Kelverion Runbook Suite provides a cloud automation platform with a range of automation tools including; a rich graphical design experience, smart integrations, ready built solutions and the option of an easy to configure self-service automation portal.
Kelverion introduces automation collaboration and version control with their new release of the Kelverion Runbook Studio for Microsoft Azure Automation
The Runbook Studio now provides integration with the widely used Git Framework, this offers new collaboration, version control and release management functionality.
Introduction to the Runbook Studio v4 0
The Kelverion Runbook Studio provides rich graphical authoring of Azure Automation Runbooks without the need for a permanent internet connection. The Runbook Studio is aimed firmly at IT professionals who do not have much experience or knowledge of PowerShell but still want to leverage the power of Microsoft’s cloud based Azure Automation service.
Introduction to the Automation Value Calculator
The Automation Value calculator helps to quantify the benefits of automation within an organisation by examining the cost of automation and comparing it to the cost involved in manually fulfilment of the same services.
Introduction to the Integration Module for Freshservice
The Kelverion Integration Module for Freshservice provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. The Integration Module supports Freshservice SaaS instances with the REST API. Using Kelverion smart discovery the Integration Module interrogates Freshservice and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.