Operations | Monitoring | ITSM | DevOps | Cloud

ServiceNow Integration products updates for Washington DC and OAUTH Support

Kelverion is pleased to announce the latest release of all our ServiceNow integrations, which now provide ServiceNow Washington DC release support and include OAUTH for authentication for our REST API-based products. This is our 22nd release of products for ServiceNow, stretching right back to Berlin, providing integrations for System Center Orchestrator 2016, 2019, 2022 and also for Azure Automation.

Simplify Automation - Announcing Runbook Studio Packs

There is no getting away from it, automation can be complicated. First, it is working out where to start, and it isn’t as simple as installing an application or signing up to a service and configuring it once. Automation is a journey not made easier by the drive for AI (check out this webinar on Automation & AI), which will aid productivity but could actually increase manual work performed today by surfacing more insights that need to be manually addressed.

Microsoft System Center Infrastructure Monitoring and Automation in Action

The IT landscape is currently evolving faster than ever before, and the move to cloud-based solutions has emerged as a game-changer for businesses looking to future proof their infrastructure. However, the move to cloud solutions is not always straightforward and comes with challenges due to changes in management access.

Orchestrator Integration Pack for BMC Helix

The Kelverion Integration Pack for BMC Helix is a compliant integration for the Microsoft System Center Orchestrator IT Process Automation Solution. This Integration Pack enables users to create, update, get and delete records in BMC Helix ITSM. It supports Helix ITSM Versions 22.1 and 21.3 and Remedy ARS Versions 20.02 and 20.08.

Introduction to the Integration Pack for ServiceNow

The Integration Pack provides rich bi-directional integration and automation of ServiceNow using Microsoft System Center Orchestrator. This Integration Pack provides a powerful integration capability for writing Orchestrator runbooks. Using Kelverion smart discovery the Integration Pack interrogates the ServiceNow instance and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.

Pay As You Grow Automation

The IT landscape is evolving faster than ever before, and the move to cloud-based solutions has emerged as a game-changer for businesses looking to future-proof their infrastructure. However, the move to cloud solutions is not all plain sailing and comes with its own challenges due to the change in management access. For example, Microsoft 365 / Office 365 saves companies the headache of operating Exchange, SharePoint and Teams infrastructure.

System Center Orchestrator to Azure Automation Migration Guide

For companies using Microsoft System Center Orchestrator versions 2016, 2019 or earlier who are looking for a replacement for their aging Orchestrator systems, they have an option to migrate to a new 64 bit version Orchestrator 2022 (more details on this can be found in the Kelverion Orchestrator Best Practices Guide) but many companies are considering replacing their Orchestrator system entirely and are looking for guidance.