Operations | Monitoring | ITSM | DevOps | Cloud

kelverion

Why Have a Test Environment

Jun 25, 2024 By Rachel In Kelverion
As part of our best practices Kelverion always recommends having a test automation platform. There are several reasons explained below why Kelverion recommends customers have a test environment. We know it takes a little bit of time and resources, but it truly can be a safe zone that allows you to test and grow your IT automation processes. Let’s explore some of the most common reasons.
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kelverion

ServiceNow Integration products updates for Washington DC and OAUTH Support

May 3, 2024 By Rachel In Kelverion
Kelverion is pleased to announce the latest release of all our ServiceNow integrations, which now provide ServiceNow Washington DC release support and include OAUTH for authentication for our REST API-based products. This is our 22nd release of products for ServiceNow, stretching right back to Berlin, providing integrations for System Center Orchestrator 2016, 2019, 2022 and also for Azure Automation.
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Simplify Automation - Announcing Runbook Studio Packs

Apr 16, 2024 By David In Kelverion
There is no getting away from it, automation can be complicated. First, it is working out where to start, and it isn’t as simple as installing an application or signing up to a service and configuring it once. Automation is a journey not made easier by the drive for AI (check out this webinar on Automation & AI), which will aid productivity but could actually increase manual work performed today by surfacing more insights that need to be manually addressed.
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Microsoft System Center Infrastructure Monitoring and Automation in Action

Mar 25, 2024 By Rachel In Kelverion
The IT landscape is currently evolving faster than ever before, and the move to cloud-based solutions has emerged as a game-changer for businesses looking to future proof their infrastructure. However, the move to cloud solutions is not always straightforward and comes with challenges due to changes in management access.
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Orchestrator Integration Pack for BMC Helix

Feb 23, 2024 By Kelverion In Kelverion
The Kelverion Integration Pack for BMC Helix is a compliant integration for the Microsoft System Center Orchestrator IT Process Automation Solution. This Integration Pack enables users to create, update, get and delete records in BMC Helix ITSM. It supports Helix ITSM Versions 22.1 and 21.3 and Remedy ARS Versions 20.02 and 20.08.
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Introduction to the Integration Pack for ServiceNow

Feb 15, 2024 By Kelverion In Kelverion
The Integration Pack provides rich bi-directional integration and automation of ServiceNow using Microsoft System Center Orchestrator. This Integration Pack provides a powerful integration capability for writing Orchestrator runbooks. Using Kelverion smart discovery the Integration Pack interrogates the ServiceNow instance and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.
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