Operations | Monitoring | ITSM | DevOps | Cloud

Hardening N-able RMM

When security is done well it’s not always convenient. Advanced security can sometimes even mean minor inconveniences to MSPs and their employees. But the rise in ransomware attacks requires improved security measures and harder environments, making small inconveniences worth it in the long run. In this blog I’ll look at some options for how you can harden your N-able™ RMM dashboard.

5 factors for evaluating an RMM tool for the modern MSP

Managed service providers (MSPs) are becoming increasingly important in the IT management industry. The role of an MSP does not just stop with monitoring, managing, and maintaining the IT services of their clients; it extends to keeping a close watch on everyday IT developments and proactively securing clients’ IT networks against cyberthreats. To balance all these responsibilities, MSPs need comprehensive IT management and monitoring solutions that can cater to all their needs.

RMM Release Notes: New Apple Commands, AV and Backup Checks, New EDR Release and more!

No doubt you’ll have noticed RMM recently had a little palette refresh with the launch of N-able, which we’re super excited about. Important: Make sure you update the agent version on all your devices regularly to take advantage of feature enhancements, bug fixes and security updates. Go to Agent — Agent Auto-update Settings. Apple Device Management: New ‘Remote Wipe’ and ‘Checkout’ commands for ADM-enrolled Macs, so Macs and iOS now offer the same set.

How a mobile device management solution can help with securing devices in the digital workspace

The past decade has witnessed many organizations adapting to a digital workspace, replacing the traditional physical offices setups with virtual workplaces encompassing all the technologies that employees require to get their work done. Because of the pandemic, even companies that were once against the concept of a distributed workforce have now been forced to embrace remote work. Though a digital workspace offers a more flexible user experience for employees, it comes with its own set of challenges.