Selenium is a great open source project that can be useful for monitoring simple multi-page apps, but using Selenium for testing or monitoring SaaS services can be a challenge. Occasionally, our sales and engineering teams talk to prospects who say, “We have other fellas who write Selenium scripts, I’m just going to ask them to write tests for SharePoint Online, Microsoft Teams or Exchange Online”. We get it: you’re trying to save your company money.

For those of us already using Microsoft Teams, the benefits couldn’t be clearer: Microsoft Teams provides everyone with one place to chat, meet, call, and collaborate, no matter where you are. IT professionals who support modern workplace tools like Office 365, and remote meeting platforms like Zoom and WebEx, can greatly benefit from connecting critical applications like Exoprise, directly into the Teams Channels they are already using.

Confronted with the global Coronavirus pandemic, IT and Network administrators now face the prospect of having large numbers of employees suddenly working from home. This change will likely require accelerated testing of network performance and digital experiences to ensure business-critical services operate smoothly.

Microsoft Teams had an outage yesterday, on February 3rd 2020, for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in delight over this for some reason with lots of coverage everywhere. Slack and MS Teams usually do garner more attention when they experience unfortunate outages most likely due to their rivalry. Apparently, because this was an expired certificate it gave everyone a reason to write “Oops” and other similar quips.

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.

Another one in the books, 2019 is past and it went by fast. In this post, we’ll summarize events and accomplishments for the year and give a peek as to what’s in store for 2020.

Microsoft 365 including Office 365 has been suffering repeated outages over the past few days. Between Tuesday November 19th and Thursday November 21 2019 (so far), there have been repeated outages, timeouts and problems with SharePoint, OneDrive and various parts of Azure AD (AAD). Exoprise customers, of course, have known about these Microsoft 365 outages well in advance of getting notifications from Microsoft.

Exoprise recently added support for monitoring OneDrive and SharePoint using OAuth credentials in addition to full experience monitoring via headless browsers. Now, with full support for OAuth and the Microsoft Graph API, you can choose whether you want to monitor the real browser-based experience and performance or if you don’t want to share credentials and just want to monitor via the Graph API.