Operations | Monitoring | ITSM | DevOps | Cloud

We’ve heard your feedback and it’s here: Status page SSO is now available on our Enterprise plan. Status Page Single Sign-On (SSO) empowers StatusGator customers to safeguard their status pages through a seamless Single Sign-On experience. You can now restrict access to your status page to only your team, employees, or users who have SSO access through your organization’s identity provider.

Status pages are a transparent and effective way to inform users of any downtime or incidents disrupting the company’s service. Without a status page, users are left in the dark, and support tickets pile up, affecting your relationship with them and their trust. That’s why having a status page is essential for a business in 2023.

Meet Kevin and Mai (again): Navigating the Troublesome Waters of Platform Downtime. Kevin is a Site Reliability Engineer (SRE), constantly on the lookout for potential downtime that could impact their platform, kryptobro.com. Mai is his adept partner, ever-ready to troubleshoot. In their journey, the previous version of Squadcast Status Pages served as a helpful tool, but they soon found room for improvements.

Check our July 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

When we launched incident.io Status Pages a few months ago, we stressed the importance of communicating clearly with your customers about ongoing issues. To help with this, we spent a lot of time carefully designing a status page that’s easy to understand for everyone - whether they come from a technical background, work in a different area, or just want to get on with their day.

Status Pages are crucial cogs in your Incident Communication process, they serve as vital channels to keep your stakeholders informed during periods of downtime. Although there are many proficient tools in the market, such as Atlassian Status Page and Status.io, these standalone Status Pages can come with a hefty price tag, with various pricing plans and tiers for both Public and Private Status Pages. Moreover, with Atlassian Cloud’s recent issues, its dependability is in question.

Maintaining a comprehensive and engaging status page is the cornerstone of an effective incident communication strategy, yet too many companies limit themselves in this respect. Some rely on an assortment of disjointed application monitoring and manual incident notifications, while others look to the cheapest status page they can find.

A few months ago, we released Status Pages. This project was quite different from anything we’ve approached before, given that: And our goals were a departure from one's we had set in the past: With this in mind, we worked closely with our designer throughout the process of building Status Pages. Here is how we approached it and a few lessons we learned along the way!