StatusGator and IsDown are two products that provide status page aggregation and vendor status monitoring. At a first glance, these two products look the same but they are quite different in reality. StatusGator was launched in 2015, and has been aggregating status data for more than 7 years. IsDown is a newer alternative that is similar but lacks many key features that StatusGator has. To make the best choice, we will closely examine the differences between the two.

As digital services have become increasingly important to businesses and organizations, reducing downtimes and service disruptions have become critical objectives for business operations. This means management reporting and KPI’s are now crucial to quality management, providing the insight to let you improve incident remediation over time.

Check our September 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

We’ve just released a new feature! Presenting Public Dashboards. It is one of the most requested features in the last 6 months. People wanted to have an easy way to share the dashboard with their team and customers. Now it’s possible! And the best news is that it is accessible to every plan.

Good communication is at the core of any incident management process, empowering stakeholders with the information they need to avoid lost productivity. Delivering the right message through the right channel to the right people across the enterprise is key – if you’re simply firefighting and communicating reactively, stakeholders will likely get frustrated.

StatusGator has a wide a variety of use cases: from education to help desk to IT and managed services and DevOps, too. All corners of an organization depend on cloud services and StatusGator gives you visibility into the status of all of your vendors. We’ve heard over and over from our DevOps users that alerts and notifications for their teams are already centralized into a single incident management platform such as OpsGenie, PagerDuty, or FireHydrant.

If you’ve ever had a website or service go down as you were using it, then you’ll understand the irritation of a generic error message and a plea to “Be patient!” (if you’re lucky). It’s almost like they know they’re not telling you the full story. The companies that are on top of their outage game will have a prepared link or redirect to their Status Page (or at least, have one prominently displayed on their pages and social media) for times like these.

What’s just as important as resolving an impacted service? Providing detailed yet digestible updates to your communities and stakeholders. A recent update to StatusCast, involves the addition of three new status types that can be assigned to your components. Detailed communications is an essential component of incident response and management, and additional status types provide your users with a more granular view of incident activity.

We are pleased to announce that the new control panel version is now live for new trials and accounts. And we will continue to transition existing customers, we will be making contact directly to confirm details and timelines.