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Status Page

The latest News and Information on Status Pages and related technologies.

What are the costs of downtime?

Downtime can be a nightmare for any online business. As the digital landscape continues to expand, the importance of maintaining a reliable and stable online presence has never been greater. While most businesses recognize the direct costs associated with downtime, such as lost revenue and productivity, there are hidden costs that can have a lasting impact on your business.

Easier, Leaner, and a more reliable Status Page

Our status page product started last year as an experiment. We built a status page product in a hurry over weekends, and to our surprise, it gained a lot of traction. People were using it and giving us feedback, which helped us improve the product over time. And this year, we're thrilled to announce that we have great things planned for our status page product! The new revemped dashboard is part of a larger plan for our status page product. Here's a quick gist of the multiple releases.

How we built it: incident.io Status Pages

We kicked off 2023 with a new team and a new product to build - Status Pages. We wanted to build a solution we could ship to customers as quickly as possible, while making sure that it’s reliable, fast and beautiful. Here’s how that process played out over the course of three months.

Announcing incident.io Status Pages - powering clear external comms to build trust

Clear and frequent communication carries considerable weight in today's era of hyper-competition among businesses—especially during incidents. Because of this, status pages have become the go-to choice for companies looking to prioritize trust, transparency, and clarity with their customers, even during downtime. Unfortunately, current status page solutions have made these communications particularly frustrating and stressful.

8 Top Status Page Tools: Keep Your Users Informed and Your Services Up

Free status page tools and open source status page tools became a valuable tool to keep users on track with the status of tasks and problems. However, countless self hosted, accessible, and open source status page platforms are available. Open source status page tools are crucial for notifying internal employees of threats and connecting with end users.

Incident Response Playbook

In today's digital age, IT departments play a crucial role in maintaining the overall functionality and security of an organization. One essential tool for managing service outages and downtime is the incident response playbook. This comprehensive guide provides IT departments with the necessary processes and strategies to resolve incidents in a timely and efficient manner.

Monitor external dependencies outages in Datadog

We're excited to announce a new feature release: the integration of IsDown with Datadog, a powerful addition to your cloud monitoring and SaaS monitoring toolkit. Datadog is a leading monitoring and analytics platform that provides full visibility into your infrastructure and applications. It allows you to track metrics, traces, and logs from various sources, giving you a comprehensive understanding of your environment's performance.

What Is MTTR?

Mean Time To Repair, or MTTR, is a critical metric in IT incident management that measures the average time it takes to fix a system failure. The meaning of MTTR can be understood as the average duration needed for an IT team to recover from an incident. It is a fundamental metric for IT teams to track and analyze their efficiency in resolving incidents.

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Best practices when managing an outage

There's never a good time for a service outage. And, from the moment it hits, it starts affecting your stakeholders. Suddenly, essential daily tasks are curtailed while your team enters emergency response mode. However, the surest way to mitigate damages and recover quickly is to follow a set of best practices. It's far better to plan for an outage. But if you wait until it happens before you start developing a response, you will be far behind where you need to be for a quick resolution. This guide will help you create a set of best practices for your organization. This will help you work toward faster and more effective responses.