We discuss what software engineers and site reliability engineering are and explain their differences and their importance in the software development process.

As infrastructure engineers, there’s so much you can learn from studying past incidents. Luckily, Blameless Reliability Insights helps you find patterns that better equip you to deal with incidents to come. If you’ve never used it before and you’re curious what it looks like, you can watch a video demo here! These statistical insights give you the power to learn everything you can when something goes wrong. ‍

Logging and auditing have been an essential part of troubleshooting application and infrastructure performance. You can instantly spot areas of risk to ensure quick correction and prevention of issues. In this blog, we will explore the AWS CloudTrail service and discuss how integrating it with Squadcast can help you route alerts to the right users for quick and efficient incident response. Let's get started.

We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.

Site Reliability Engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very first SRE to join an organization – as many SREs are these days, given that the SRE trend is trickling down into smaller and smaller companies – you face a special group of challenges. You may find it difficult to get buy-in for SRE from other technical teams.

SLAs, SLOs and SLIs are fundamental to site reliability engineering (SRE), but what are they and why are they important for delivering services?

Looking into DevOps automation? We explain how automation can improve your process, how to prioritize which tasks to automate, best practices, and how to avoid common mistakes. ‍

Any engineered system does not guarantee 100% uptime. There are bound to be some unforeseen system failures that cause downtime for the customers or create a poor customer experience. It is, therefore, best practice to take into account a margin for plausible failures. An error budget is this margin of error that the customer is informed about beforehand to secure tolerance during system failure for a decided number of hours.

A Service Level Agreement (SLA) consists of many service commitments. It is an essential part of a contract to outsource software development or software support between two or more parties, specifying the duties and the quality and type of service a company would provide for a fee to a customer.