Operations | Monitoring | ITSM | DevOps | Cloud

October 2020

Want to Have a Log Management System that is Secure and Yet Efficient?

Across the technology and IT infrastructure domain, log files are recognized as often time-stamped files that can virtually record all critical information about events occurring within the purview of your IT network, OS, or other software applications. Some log files are humanly interpretable, while others are largely meant for machines to consume.

8 Service Desk Processes to Start Automating Today

Automation has evolved from being a management consultant’s go-to-advice to being a central part of every organization’s strategic plan. The biggest misconception about automation is that it is exercised in areas where the company wants to reduce human capital. Contradictorily, automation standardizes mundane processes and frees employees to focus on more value-producing activities that require their unique skills and knowledge.

Role of ITSM in BFSI

As the BFSI market gets more crowded, the only real differentiation available for businesses in this industry comes down to superior customer experiences. And this applies to both the internal teams and external customers. If the IT teams at the firm get the right type of support, they can work more efficiently and provide a seamless experience to the external customers.

IT Operation Transformation at Scale: From Fragmented Devices to Augmented Network Efficiency

When it comes to network monitoring all types of IT infrastructure ranging from consolidated to distributed workload conditions even the largest insurance company face challenges. Although, the organization gets access to a large human capital base, enjoys the trust & brand equity of millions of customers, and always has resources to immediately address its strategic concerns. But still to monitor the hybrid IT environment and get a comprehensive picture is in itself a challenge!