In the realm of monitoring products, proactive monitoring usually means identifying potential issues within IT infrastructure and applications before users notice and complain and initiating actions to avoid the issue from becoming user noticeable and business impacting. Proactive monitoring means a business is continuously searching for signs that indicate a problem is about to happen.

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. However, not all firms have the resources to expand their team of IT professionals for several reasons, particularly within small and medium-sized businesses.

It is incumbent on cloud operations teams to choose the correct type of AWS EC2 instance relative to the underlying application. The wrong choice could adversely impact business and user experience. This article walks through a customer case study where the EC2 instance choice impacted their business.

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.