Operations | Monitoring | ITSM | DevOps | Cloud

January 2025

Top Google Cloud Platform (GCP) Services Explained with Use Cases

Google Cloud Platform (GCP) is a suite of cloud computing services that runs on the same infrastructure Google uses internally for its products, such as Google Search and YouTube. With a global network of data centers, GCP offers over 200 fully managed services spanning compute, storage, databases, AI/ML, analytics, networking, and more, enabling businesses to innovate and scale without heavy upfront infrastructure costs.

Designing for Scale: How eG Enterprise Manages Millions of Metrics with AIOps-driven Self-Monitoring

Customers evaluate a modern observability and monitoring solution by the ROI they get, self-monitoring capabilities ultimately improve scalability and quality. The value of any observability solution lies in its ability to proactively detect and alert customers to issues before they cause a business-impacting outage. IT infrastructures and applications can fail in many different ways.

eG Innovations' AIOps-Powered Approach for Optimizing Digital Workspaces and ITOM

eG Innovations brings a unique AIOps-powered approach to IT Service Management (ITSM) and IT Operations Management (ITOM) cycles for managing digital workspaces. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

What is the Digital Operational Resilience Act (DORA)? Everything you need to know about DORA compliance.

The Digital Operational Resilience Act (DORA) is a European Union legislation designed to enhance the digital operational resilience of financial institutions and their critical third-party ICT (Information and Communication Technology) service providers. DORA has two primary objectives.

How to Use Service Level Objectives (SLOs) in Your IT Monitoring

With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.

What is Event Correlation? And Why Does Event Correlation Matter when Monitoring?

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.