Operations | Monitoring | ITSM | DevOps | Cloud

May 2023

How APM solutions enhance JMeter load testing visibility - Bridging the gap!

As an SRE and DevOps evangelist, I talk to many customers and prospects, most of whom run load and stress testing as part of their application delivery chain, often using JMeter for load testing. Many of them have a misconception: “I have JMeter and I am all set from a performance/ scalability perspective. I don’t need any other tools”.

RDP Shortpath monitoring in Azure

Since Microsoft announced the RDP Shortpath feature was going to be enabled by default on September 6, 2022 for all Azure Virtual Desktop (AVD) customers, monitoring and troubleshooting this feature has become important. RDP Shortpath feature improves the AVD connectivity by establishing a direct UDP protocol between the AVD session hosts and the Remote Desktop Client by reducing the dependency on gateways.

What is Supercloud? What to consider when monitoring and observing a Supercloud?

In recent months the term “Supercloud” has become increasingly used, particularly in the context of being a successor or qualifier to “multi-cloud”. There isn’t any definitive formal definition, it is essentially yet another buzzword and vendors and analysts are pilling in with their own take and definition to align to their own agendas and product capabilities.

eG Enterprise adds Advanced Performance Monitoring of Snowflake

I’m delighted to share that version 7.2 of eG Enterprise has introduced support for performance monitoring of Snowflake databases. eG Enterprise’s integration with Snowflake enables complete visibility into the Snowflake architecture and operations, alongside the performance and costs of any dependent cloud hosted infrastructures such as AWS or Azure.

There's power in your data - 5 Secrets to solving Citrix Problems

Data can be overwhelming. The purpose of this blog is help you sift through data to find exactly what you need to use it in a meaningful way when solving Citrix problems. After working in performance benchmarking and analysis, one thing I noticed is only the really really big companies have full-time staff dedicated to doing analysis on a daily basis. Which means, it’s up to the generalists, or Jacks and Jills-of-all-trades, to review data and make sense of it. How does one do this?

What is multi-tenancy? Multi-tenancy for MSPs Explained.

Multi-tenancy is an architecture in which a single instance of a software application and its underlying resources serves multiple customers, each customer is called a tenant. Multi-tenant architectures are the foundation of most SaaS offerings. Monitoring and troubleshooting multi-tenancy architectures can be challenging.A tenant can be an individual user, but more commonly, it is a group of users like a customer organization.

10 Mistakes to avoid when framing your IT Incident Management Strategy

An IT incident is an unplanned disruption that negatively impacts an IT service. As the importance of IT to the business has increased, the impact of IT incidents has become greater. IT incidents can result in revenue loss, loss of employee productivity, SLA financial penalties, government fines, and more. An effective IT incident management strategy is now essential in every organization. For a business like Amazon whose entire business relies on IT, a single second of slowness can cost over $15,000.