Operations | Monitoring | ITSM | DevOps | Cloud

May 2021

Synthetic Monitoring of Amazon WorkSpaces

Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or remove users as your needs change. Users can access their virtual desktops from multiple devices or web browsers.

A bittersweet anniversary for eG Innovations

For me, it’s been 20 years since eG entered the US marketplace-at that time, I was one of their first customers and have remained close to them ever since. For a company to survive two decades in an unbelievably complex and competitive performance monitoring landscape is no small feat, and I believe we are still a ‘gem’ in an often confused and fragmented marketplace.

Secure Monitoring - Open TCP Ports are a Security Risk

I’ve been updating some of our security documentation explaining what we do to ensure our product is suitable for the security models in regulated industries, such as finance and healthcare. Talking to our security guys, I was flabbergasted to find out that there are monitoring products out there that go against what is not only an industry best practice but also the right thing to do: agents that open and listen on fixed TCP ports!

10 Tools and Techniques to Test Your IT Infrastructure Resilience

Many of our customers are large enterprises with critical highly-available and secure infrastructures. This means that they spend (as do we) a lot of time proactively investigating and stress-testing systems, indeed we and many other vendors also provide tools within our products to assist in “kicking the tyres”. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you.