eG Enterprise is a single pane of glass that provides monitoring and oversight of every layer and tier of your IT infrastructure. However, this does not mean every user in the organization has the same view of the IT infrastructure or needs to use the tool in the same way. In fact, controlling a user’s view of the monitored applications and infrastructure, as well as their privileges to perform tasks and access data via Role-Based Access Control, is a critical feature for our customers.

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management.

In order to troubleshoot slow Azure Virtual Desktop logons, it is helpful to have a complete understanding of the application and how it operates. Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity.