Operations | Monitoring | ITSM | DevOps | Cloud

August 2021

Improving Web Page Load Time

HTTP/2 (originally named HTTP/2.0) was a major revision of the HTTP network protocol used by the World Wide Web published in 2015. Indeed, those in the Citrix/EUC ecosystem may remember Marius Sandbu investigating the benefits of HTTP/2 for NetScaler, Microsoft IIS, and Storefront users back in 2015/6. HTTP/2 was the first new version of HTTP since HTTP/1.1, which itself was standardized in RFC 2068 in 1997.

Deployment Choices for eG Enterprise

You have two choices when deploying eG Enterprise: Wherever you choose to locate your eG Manager, eG Enterprise does not and will never collect data from your systems. There is never a data feed going from eG Manager to any outside system unless specifically configured by the customer and we do not incorporate any dubious call-home technologies. Before installing eG Enterprise, you will also need to consider the factors discussed in the Where to locate the eG Manager?

The Wicked Problems Cookbook

IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.

A System Administrator's Journey through multiple IT transformations

July 30 was SysAdminDay 2021. For most of us at work, the day was just like the day before it but for sys admins across the globe, it was a day when they felt appreciated and acknowledged. Much of what happens behind the scenes in the IT world works well and as expected only because of our IT heroes. They’re the ones, who don the jumpsuits and parachutes in the IT universe… Some are even ready with a fire truck in tow.

Monitoring the Citrix Delivery Controllers

When the Citrix architecture moved from v6 to v7, one of the main components that was introduced in the v7 architecture was the Citrix Delivery Controller (CDC). A Citrix Delivery Controller is a server-side component that is responsible for managing user access and brokering (enabling application and desktop access) and optimizing connections. Each site will have one or more delivery controllers.

Podcast - How eG Innovations and Citrix complement each other

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hosted by Neil C. Hughes from The Tech Blog Writer, Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner, (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools.

Monitoring SAP Services End-to-End

A typical SAP deployment is usually a sprawling, complex system and is one of the most critical applications an enterprise relies on to keep the business functioning, with it interacting with production, sales, dispatch, HR, and other areas of the business. Monitoring the performance and availability of SAP is therefore the key. Proactive monitoring may allow minor issues to be resolved before they become major issues.

Citrix Issues and Problems

A few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers, CTP and real-world Citrix Administrator. They covered key questions and workflows, such as: A colleague and I were answering questions during the live webinar, and we received a lot of questions. One of the best things about participating in these webinars is the high quality and breadth of questions that we receive from the attendees.