Operations | Monitoring | ITSM | DevOps | Cloud

August 2022

SRE: From Theory to Practice | What's difficult about tech debt?

In episode 3 of From Theory to Practice, Blameless’s Matt Davis and Kurt Andersen were joined by Liz Fong-Jones of Honeycomb.io and Jean Clermont of Flatiron to discuss two words dreaded by every engineer: technical debt. So what is technical debt? Even if you haven’t heard the term, I’m sure you’ve experienced it: parts of your system that are left unfixed or not quite up to par, but no one seems to have the time to work on. ‍

Blameless Demo: Streamline ServiceNow Incident Ticketing Workflows

Our Director of Product, Nicolas Phillip, shows you how to create ServiceNow incident tickets from your preferred chat tool or the Blameless interface. Watch his step-by-step tutorial and begin leveraging Blameless to create incident tickets in ServiceNow today.