Operations | Monitoring | ITSM | DevOps | Cloud

May 2021

The 7 SRE Principles [And How to Put Them Into Practice]

Whether you're just adopting SRE or optimizing your current processes, we can help. We’ll explain the 7 key principles of SRE and how to put them into practice. So, what are the SRE principles? The fundamental SRE principles are: SRE is a method that operates through principles. Instead of prescribing specific solutions, it guides you with best practices. These SRE principles help organizations decide what's best for them. Once you understand the principles, you can apply them in many areas.

What do site reliability engineers do?

Are you considering adopting SRE? We will explain the roles and responsibilities of an SRE team within your organization, and how to start building one. So what does an SRE team do? An SRE team is responsible for building software that improves the resiliency of systems, implementing fixes, responding to incidents, and automating processes whenever possible. Site reliability engineering is a holistic practice that incorporates various types of work.

Blameless Runbook Documentation is Now Generally Available!

At Blameless, our mission is to provide teams with the tools they need to operationalize SRE and embrace a culture of resilience. We help teams automate toil and adopt best practices across integrated incident management, comprehensive retrospectives, service level objectives, reliability insights, and more. We are very excited to announce that Blameless Runbook Documentation is now generally available for all customers.

Resilience in Action Episode 7: Killing Ops with Tony Hansmann

Resilience in Action is a podcast about all things resilience, from SRE to software engineering, to how it affects our personal lives, and more. Resilience in Action is hosted by Kurt Andersen. Kurt is a practitioner and an active thought leader in the SRE community. He speaks at major DevOps & SRE conferences and publishes his work through O'Reilly in quintessential SRE books such as Seeking SRE, What is SRE?, and 97 Things Every SRE Should Know.

SRE vs. DevOps [Understanding Differences & Similarities]

Site Reliability Engineering (SRE) and DevOps share a goal of building a bridge between development and operations. We'll explore and compare both approaches. Wondering to yourself, which is better for your company, SRE or DevOps? Neither SRE or DevOps is “better,” exactly, since they’re similar yet different in a few key ways: SRE, or site reliability engineering, is a methodology developed by Google engineer Ben Treynor Sloss in 2003.

Make your Onboarding Experience Better with a Murder Mystery Game

Onboarding a new tool can be boring. Or stressful. Or both. When onboarding an incident response tool, it can be difficult to make sure that your team is getting the most from the experience. Do you opt for a run-of-the-mill meeting, or try to learn while in an incident? Neither option is ideal. That’s why Petal’s DevOps Engineer Michael Cole found a new way to get his team using Blameless for their incident response process.

SRE Leaders Panel: Business Agility is what matters, SRE can help you get there

Blameless recently had the privilege of hosting SRE leaders Garima Bajpai, Founder at Community of Practice - DevOps Canada and Jason Fraser, Delivery Lead at VMware Tanzu to discuss the value of crisis during incident response, the best and worst tech transformations they’ve seen, how reliability impacts the flow of value, and more.

Improve your Reliability with Blameless SLOs, Now Generally Available

Blameless is excited to announce that our SLO Manager is now generally available! SLO Manager is a new service added to the Blameless platform. This service helps SRE and engineering teams proactively make data-driven decisions about reliability efforts. According to a survey Blameless conducted, over 80% of organizations use SLOs or will in the next 1-2 years.

SLOs: What, Why, and How?

What are SLOs, why are they important, and how can I start crafting them? We get these questions every day. In response, we’re hosting a webinar titled, “SLOs: What, Why, and How?” May 3, 2021 at 1 PM PDT. Kurt Andersen (SRE Architect), Dan Genzale (Director of Infrastructure), and Nicolas Philip (Director PM) will be speaking with one another in a fireside chat about SLO best practices.