Operations | Monitoring | ITSM | DevOps | Cloud

April 2021

SRE Leader Panel: Business Agility is what matters, SRE can help you get there

Ready for another SRE Thought Leader Panel? This one is themed, Business Agility is what matters, SRE can help you get there. We’re chatting about topics like the value of crisis during incident response, the best and worst tech transformations we’ve seen, how reliability impacts the flow of value, and more. This panel is hosted by Chris Hendrix, staff software engineer at Blameless and features guests.

What is Site Reliability Engineering [Simple Intro to SRE]

Wondering what SRE is all about? We will explain what it is, how it works, why it was developed, and how it can help your organization. So what is SRE (Site Reliability Engineering)? SRE is a methodology that fuses software and operations teams, with the goal of producing reliable, resilient, and scalable systems. Site Reliability Engineering (SRE) was developed by Google engineer Ben Treynor Sloss in 2003. Google’s goal was to increase the reliability of its sites and services.

Resilience in Action E6: Oversize Coffee Mugs, SLOs, and ML with Todd Underwood

‍Resilience in Action is a podcast about all things resilience, from SRE to software engineering, to how it affects our personal lives, and more. Resilience in Action is hosted by Kurt Andersen. Kurt is a practitioner and an active thought leader in the SRE community. He speaks at major DevOps & SRE conferences and publishes his work through O'Reilly in quintessential SRE books such as Seeking SRE, What is SRE?, and 97 Things Every SRE Should Know.

What are MTTx Metrics Good For? Let's Find Out.

Data helps best-in-class teams make the right decisions. Analyzing your system’s metrics shows you where to invest time and resources. A common type of metric is Mean Time to X, or MTTx. These metrics detail the average time it takes for something to happen. The “x” can represent events or stages in a system’s incident response process. Yet, MTTx metrics rarely tell the whole story of a system’s reliability.

Having On-call Nightmares? Runbooks can Help you Wake Up.

You aren't sure how long you've been here, but the view outside the window sure is soothing. Before you can fully take in your surroundings, a siren rips you back into the conscious world. Slowly, you begin to piece together that you exist, and you are on call. The ringing, much louder now, pierces through your skull as you begin to open your bleary eyes. You turn over your pillow, grab your phone, and click through the PagerDuty notification.

So you Want an SRE Tool. Do you Build, Buy, or Open Source?

As your organization’s reliability needs grow, you may consider investing in SRE tools. Tooling can make many processes more efficient, consistent, and repeatable. When you decide to invest in tooling, one of the major decisions is how you’ll source your tools. Will you buy an out-of-the-box tool, build one in-house, or work with an open source project? This is a big decision. Switching methods half-way through adoption is costly and can cause thrash.