Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

The Impact of Self-Service Features in NinjaOne's Systray Icon

In response to feedback from our customers and market research, our team prioritized what matters most for IT decision-makers in 2024 and beyond—boosting staff efficiency and maximizing end-user productivity. Combining the power of NinjaOne automation and the simplicity of self-service, end users can trigger automation scripts directly from the systray icon, streamlining issue resolution like never before.

NinjaOne01 Monitoring Active Directory User Changes

In the world of technology, there are a near infinite number of moving parts, network configurations, Active Directory, users getting added to and removed from groups, data, security and so much more. Trying to keep an eye on all of this can be a genuine headache, so let’s take a look at some ways we can log Active Directory changes with NinjaOne to give you a little bit more breathing room!
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How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients' demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools. These tools are essential for identifying application performance issues, maintaining service quality, and ensuring an optimized end-user experience.

What Is Energy Efficient Ethernet (EEE) and Why Is It Important?

What Is Energy Efficient Ethernet (EEE) and why is it important? You likely have dozens, if not hundreds, of ethernet connections running throughout your organization. While these network links keep your business running, they also consume significant power — even when idle. The IEEE 802.3az standard, also known as Energy Efficient Ethernet (EEE), addresses this challenge by allowing ethernet connections to scale power based on actual bandwidth needs.

Top 10 Best Apple MDM Software Solutions in 2025

There are around 2.2 billion active Apple devices worldwide, representing 48% of the entire smartphone market. Today, the modern workforce is no longer dominated by a single operating system but spans multiple OSs, each requiring its own management and monitoring strategies. That’s where this article can help. We’ve listed the 10 best Apple MDM software based on genuine user reviews from G2 and Capterra.

NinjaOne: Your Ally in Navigating NIS2 Readiness

The NIS2 Directive is the European Union’s enhanced framework for cybersecurity, targeting essential and important entities. It fosters a proactive approach to managing risks, safeguarding critical infrastructure, and ensuring organizational resilience against cyber threats. The NIS2 Directive introduces new requirements and obligations in four overarching areas.

Revolutionize Patch Management with NinjaOne's Patch Intelligence AI

As software ecosystems grow in complexity, it’s more important than ever to stay ahead of potential patch-related risks. A single untested patch can lead to compatibility issues, operational disruptions, and even security vulnerabilities. To address these risks, NinjaOne has launched Patch Intelligence AI as part of its automated patch management platform. It’s designed to revolutionize patch management and empower IT teams to act proactively and confidently.

Jitter vs Latency: Definitions and Differences for Better Network Performance

If you’ve ever experienced choppy audio or video calls, slow website loading, or laggy gaming sessions, chances are you’ve dealt with either latency or jitter issues – or possibly both. These problems plague networks both large and small, from Fortune 500 companies to neighborhood coffee shops offering free WiFi.