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The latest News and Information on Managed Service Providers and related technologies.

Advanced Automation in NinjaOne: Auto-Install Applications

This blog post is a companion piece to our Advanced Automation in NinjaOne webinar, providing step-by-step instructions for setting up the Auto-Install Applications example explored during that webinar. The full webinar recording provides multiple examples, tips, and suggestions. This blog post and webinar recording should be consumed together, click here to jump ahead to an in-depth explanation of the auto-install example or you can view the entire recording below.

Five Things Every MSP Should Do to Optimize Their Service Delivery

One of the best parts of my job is helping our partners work through challenges. In these situations, I usually review their N-able N-central® configuration and offer suggestions on operational adjustments they can make to best align their service delivery to their RMM. I also enjoy working with leadership, such as the managing VP or director of IT, who can invoke real transformational change in their organization.

New N-able Research: How are MSPs adapting to a rapidly changing environment?

Since the start of the pandemic, MSPs have faced extraordinary challenges—in many cases, carrying the burden of responsibility for ensuring their customers are able to continue operating in the face of an uncertain and constantly changing business environment. At the same time, they have also had to adapt their own ways of working in order to continue to operate and survive.

5 Tips for Creating an Effective & Scalable Patch Management Policy

When it comes to the world of IT, many things can go wrong on devices and with software. These imperfections can often result in security risks and vulnerabilities, so patches are applied to fix any defects. Patch management consists of managing the identification and remediation of these vulnerabilities in your IT environment. Patching is one of the most important components when it comes to managing IT vulnerabilities, so it is crucial to have an effective patch management policy in place.

MSP Live Chat: Feeling Lucky? Reducing Your MSP's Biggest Risks

Replay this special St. Patrick's Day edition of our MSP Live Chats! Hear candid conversations about the biggest risks facing MSP owners today — including which risky bets on growth you should avoid AND which to take! Select attendees were also given a chance to test their luck on the "Wheel of MSP Misfortune" to win a $25, $50, or $100 Amazon Gift Card. Special guests on our panel for this MSP Live Chat included Tom Lawrence (Lawrence Technology Services) and Georg Dauterman (Valiant Technology).