MSP Live Chat: Feeling Lucky? Reducing Your MSP's Biggest Risks
Replay this special St. Patrick's Day edition of our MSP Live Chats!
Hear candid conversations about the biggest risks facing MSP owners today — including which risky bets on growth you should avoid AND which to take!
Select attendees were also given a chance to test their luck on the "Wheel of MSP Misfortune" to win a $25, $50, or $100 Amazon Gift Card.
Special guests on our panel for this MSP Live Chat included Tom Lawrence (Lawrence Technology Services) and Georg Dauterman (Valiant Technology).
For more resources, visit our agenda doc at: https://docs.google.com/document/d/e/2PACX-1vTvkY8uZrcePqxuWz77s8L_JPMqGyrijs_5jO27aswW02lpRX_7gzK5p1pZ-We54xC39pZhpbM0QbKD/pub
0:00 — Intro
2:50 — Mistakes made in the MSP business
4:15 — The road from founding to sale
9:00 — Do's and don'ts of hiring sales people as a techie
18:00 — MSP Wheel of Misfortune
34:22 — Tom Lawrence talks about losing his biggest customer
40:28 — Gorge and Tom talk about gaining new customers in different verticals
44:15 — Panel covers the risk that security incidents present to any MSP
46:55 — Tom Lawrence and panel cover best practices around communicating a security incident to a client
53:15 — Final round of the MSP Wheel of Misfortune
58:30 — Panel signs off
Catch our previous Live Chat recordings and save your spot for future chats here: https://www.ninjaone.com/msplivechats/