Operations | Monitoring | ITSM | DevOps | Cloud

In this video, discover why a Configuration Management Database (CMDB) is considered the heart of IT Service Management (ITSM). Learn how a CMDB helps IT teams understand dependencies, assess change impact, accelerate incident resolution, and build a reliable foundation for service management processes.

Learn how to create and manage SLA Reports on Uptime.com, including configuring the Global and Reporting Groups tabs, setting up Uptime and Response Time sections, customizing report logos, and scheduling automated delivery to internal users and external stakeholders.

Nobody has much nice to say about MirrorMaker. Cross-cluster replication has been one of Kafka's sore spots for years, and KIP-1279 is the community's attempt to finally fix it. This episode I'm joined by Omnia Ibrahim, Software Engineer at Apple and Apache Kafka Committer, to talk about what's actually broken in multi-cluster Kafka today, what KIP-1279 changes, and what teams running active-active or active-passive setups should do in the meantime.

HaloPSA is the operational backbone for many MSPs. But when your reporting is limited to what the built-in tools can surface, you end up exporting data, building manual reports, or switching between your PSA, RMM, and other tools just to answer basic questions. In this webinar, our DevRel Engineer, Dan Watts, shows you how to build live SquaredUp dashboards directly on top of HaloPSA, pulling in data from your RMM and other tools alongside it. The result is a single, real-time view of the metrics that matter most to your team and your clients.

Managing multiple mobile network contracts for IoT is a drain. In this Short, Queenie Ng explains how PCCW Global's Console Connect platform gives controlled access to hundreds of global mobile networks, so you can connect device to cloud and focus on what matters to the business.

Still relying on serial numbers or manual asset lookups? In this video, Matt Beran shows how to generate QR codes for asset management with InvGate Asset Management and how IT teams can use them to simplify asset tracking, inventory management, and mobile access to asset information. Instead of searching through spreadsheets or manually locating asset records, QR codes provide instant access to the information stored in your inventory. Generate labels in bulk, print them, attach them to your devices, and scan them from your phone whenever you need asset details.

At Slack, between 100 to 200 users per day use Honeycomb for client observability, tracing, instrumentation, analysis of performance, frontend issues, investigating incidents, or just looking into production issues.

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In just two minutes, learn how our AI-powered platform unifies control across Windows, Mac, Linux, Mobile, and even VR/XR headsets. Discover how to eliminate tedious tasks with automated patching, zero-touch onboarding, and self-healing capabilities—allowing your team to focus on strategy instead of firefighting. What you’ll see in this video.

Devs have a habit of solving their own problems before anyone else's and the AI boom is repeating that pattern.