It is common for companies to have multiple AWS Accounts, and as it turns out, there are cases where certain operational tasks need to be performed on EC2’s that reside in each account. Examples of this include standardizing practices for auditing, patching, and incident-response – such as retrieving diagnostics or remediation. This demo showcases how Runbook Automation orchestrates commands and scripts on EC2’s spanning numerous AWS accounts through an integration with Systems Manager (SSM).

PagerDuty’s AI-Generated Status Updates makes it easy to keep stakeholders in the loop during an incident. Learn how you can create your status update in seconds, leveraging the power of AI.

PagerDuty’s AI-Generated Incident Postmortems help teams document and implement learnings from major incidents, faster. Watch this demo to learn how.

PagerDuty Process Automation is a self-hosted deployment of PagerDuty Runbook Automation that provides maximum flexibility for security configurations and custom integrations.

Struggling with effective monitoring for your services? Not sure how to handle the volume of information your environment creates? Join us for a panel discussion about Monitoring and Observability, featuring Jason Hand of Datadog, Ernest Mueller of Accenture, Steve McGhee of Google, and Peco Karayanev of PagerDuty. Hosted by PagerDuty DevOps Advocate Mandi Walls.

We'll be exploring how to leverage Service Standards to follow best practices on PagerDuty Technical Services configuration.

AI-generated Runbooks lower the barrier to entry to new automation developers and speeds up the time to create new automation for experienced automation authors. This feature works seamlessly with the user’s preferred scripting language, offering a low-code solution for what used to be a high-code task. Watch how Runbook Automation users can write the task they wish to automate in plain-English and let AI build a template of automation for that particular task.

A global retailer has a major incident occurring and the team doesn’t know it yet. Before PagerDuty AIOps, the NOC would get hit by alert storms and page multiple teams. This resulted in large conference calls and customer downtime. Now, a major incident right before Black Friday has been averted with PagerDuty AIOps. The result is better overall customer experience, no matter how stressed the system is.

When the author of Building Microservices (O'Reilly) tweets asking for a "plurality of views" on resiliency, I, for one, am intrigued. In this episode, we'll hear from Sam Newman about his latest thinking on resiliency.

We will be testing out PagerDuty's automation solution Rundeck via Terraform, but with latest OpenTofu release.