PagerDuty x Backstage Plugin Demo: Eliminate Context Switching for On-Call Engineers

PagerDuty Inc.

Feb 9, 2026

Join Rocío, Product Manager of the Forward Deploying Engineering team at PagerDuty, as she demonstrates how the PagerDuty Backstage plugin transforms incident response by bringing critical operational data directly into your developer portal.

What You'll Learn:

How to eliminate context switching across multiple tools and dashboards
Real-world setup of PagerDuty integration in Spotify Backstage
Instant visibility into on-call engineers, active incidents, and deployment history
Integration with Tech Docs for living playbooks directly linked to your codebase
Creating and managing incidents without leaving your developer portal
How to recover the 10+ hours per week lost to workflow inefficiencies

Perfect for DevOps teams, SREs, platform engineers, and anyone using Spotify Backstage to improve their incident response workflow.

0:00 Introduction

0:31 The Context Switching Problem

1:01 The Real Cost to Engineers

1:35 Spotify Backstage Overview

2:47 Setup & Configuration Demo

3:22 On-Call Visibility

3:59 Active Incidents Monitoring

5:02 Living Runbooks & Tech Docs

5:56 Creating Incidents from Backstage

6:37 Benefits & Two-Way Integration

7:39 Closing & Next Steps