Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

The Unplanned Show E20: LLM Observability w/Charity Majors & James Governor

Large language models (LLMs) are foundational to generative AI capabilities, but present new challenges from an observability perspective. Hear from observability thought leader and CTO/co-founder of Honeycomb, Charity Majors, and developer-focused analyst and co-founder of Redmonk, James Governor in this discussion about LLM observebility as more organizations are building business critical features on LLMs.

The Unplanned Show, Episode 19: Cloud Security response with Ashley Ward

As organizations move to the cloud, where is there overlap between security and IT and engineering? In this session, Dormain will sit down with Orca Security's Principal Technical Evangelist, Ashley Ward, to learn about how working practices have to evolve with the speed of change in the cloud.

New Features In Team Onboarding

Get an inside look at two features designed to ensure that the people on your response teams are set up correctly on PagerDuty. Senior Product Manager Alex Quintana joins us to share how your people will successfully onboard onto the PagerDuty platform and then we’ll look at a new report that shows you all of your users on the platform.

PagerDuty for Customer Service Operations

Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.