Google issued an emergency security update due to the severity of exploit CVE-2022-1096. A few days later, Microsoft joined the recommendation, advising Chromium Edge users to update their browsers as well. Therefore, if you haven’t already, you should check your browser details to check if it’s updated to version 99.0.4844.84 of Chrome or version 99.0.1150.55 or higher of Edge. Matt Beran shows you how you can find vulnerable devices across your inventory for proactive patching using InvGate Insight.

Learn how InvGate Service Desk can help teams coordinate semi-structured work where planning occurs during one stage of the workflow and tasks are fulfilled in another.

For more information please visit our site at www.invgate.com

For more information please visit our site at www.invgate.com

This video explains how to set up a simple service desk for an HR team, featuring the definition of categories of requests that will be handled by the system, the team members that will manage them, and two alternatives for configuring user accounts (a CSV import, or self registration).

This video explains how to set up a simple service desk for an HR team, focusing on email integration to allow your employees to get updates, as well as create and update tickets directly through their email.

This video explains how to set up a simple service desk for an HR team, focusing on using Breaking News to send announcements to your team members, as well as the Knowledge Base to make information and other documentation available to them.

This video explains how the service desk we set up in parts 1, 2 and 3 functions, focusing on how employees can create tickets, and how your HR team can handle them.

Our software can make your life at work easier. InvGate Insight, InvGate Manage, and InvGate Service are complementary offerings that improve IT support, request management across all business areas, and IT asset management.

If you’re spending significant time creating performance reports that aren’t being read or acted upon, then it would be wise to look at these 5 IT service desk reporting tips.